Are you a systems administrator, software developer, or IT support specialist who loves delighting customers and wants to deepen their experience with Amazon Web Services (AWS) technologies?
If so, the Curriculum Engineering team at AWS Training & Certification needs your help! The AWS Training & Certification group creates world-class training that enables our customers to build complex, scalable solutions on top of AWS.
The Curriculum Engineering team creates and maintains the software tools that enable the rapid development, revision, and deployment of curriculum materials and lab environments.
As demand for AWS training continues to grow, our worldwide customer base needs engineers who stand ready to investigate and resolve complex technical issues with student lab environments at a moment's notice.
As a Lab Support Engineer on the Curriculum Engineering team, you will be the first point of contact for students and Technical Trainers who require assistance with lab environments that make extensive use of AWS technologies.
You will support our organization's internal tools for curriculum publication and lab hosting (all built on top of AWS), and will also have a chance to contribute to the development and technical direction of our training architecture as it evolves to meet customer need.
This position must be located in Luxembourg
You will develop and use your technical knowledge of the AWS platform to resolve customer issues with lab content, as well as to resolve issues with the underlying lab hosting platform itself.
You will use tools such as AWS CloudFormation to build out and execute tests to verify AWS capacity and lab environment stability in advance of the events.
You will respond to issue tickets logged against this and other tools, and will create, test, and release fixes to production using tools such as Git, Jenkins, Python, and Windows PowerShell.
2-3 years’ experience with foundational AWS technologies (Amazon EC2, Amazon S3, VPC, etc.)