European Depositary Bank - Service Desk & Support Agent
European Depositary Bank
Luxembourg
il y a 5h
source : ictjob.lu
  • The Role & Key ResponsibilitiesSolving customer issues and problemsEnsuring the correct execution of the IT Customer Services activities by following andadhering to the defined rules, policies and proceduresCollaborating with the local team as well as with colleagues in other locations ensuringthe achievement of the overall IT targetsIntroducing, planning and documenting relevant processes Skills RequiredSuccessful completion of a bachelor degree in Information Technology or equivalenteducationProven experience in a similar positionTeam-player and willingness to 'go the extra mile'Ability to set priorities, be flexible and highly accurateExcellent communication skills in English (both verbally and written);
  • German and anyother European language advantageous What you will get in returnA high level of visibility within a large organisation on an upwards trajectoryBe part of a dynamic and fast-paced teamOpportunity to work with a diverse, Agile and global team Ready for the challenge?

    If you are interested in this challenge, we look forward to receive your application documents(motivation letter, CV, testimonials / reference letters, if any) including additional informationabout your earliest possible starting date as well as your salary expectations via the apply button.

    Additional information We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability.

    Any hiring decision is made on the basis of skills, qualifications and experiences. All applications are treated as strictly confidential.

    We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

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