Description de l'entreprise
Founded in 1856, Banque Internationale à Luxembourg (BIL) is the oldest multi-business bank in the Grand Duchy. It has always played an active role in the main stages of development of the Luxembourg economy.
It currently operates in retail, private and corporate banking, as well as on financial markets. Employing more than 2,000 people, BIL is present in the financial centres of Luxembourg, Switzerland and China.
The mission of the Project Management Office is to :
Steer and monitor the Delivery Demand process in coordination with Project Portfolio Management.
Manage & monitor the Delivery’s Study / Project / Program execution, providing the necessary performance metrics for informed decision-making at different governance / management levels of the bank.
SMART reporting on the Delivery execution to Executive Management levels;
Ensure, in close coordination with Project Portfolio Management, the Delivery organization and the Bank’s Business Lines, that the validated studies, projects and programs are delivered in scope, within budget and on time;
Manage Delivery capacity (IT and business), provide capacity reporting and pro-actively identify capacity issues and potential solutions.
Provide PMO support to the Delivery’s Study, Project and Program managers, as well as providing IT governance services.
Constantly improve Program and Project Management and PMO processes, services and tools in close collaboration with Project Portfolio Management, Delivery and other stakeholders.
The activities :
Run the Delivery’s Strategic and Improvement Demand Management process in close coordination with Project Portfolio Management.
Ensure that Delivery demands are properly qualified and quantified. Prepare, in collaboration with Project Portfolio Management and the Delivery organization, the inputs to the Project Portfolio Management Committee and other governance bodies, and ensure a follow-up of the action list decided by these governance bodies and communicate decisions within the Delivery organization;
Provide consistent and accurate performance metrics on the Delivery Demand and Delivery Study, Project and Program portfolio execution to the different concerned Governance bodies and Management levels within the bank.
Communicate and maintain visibility on these Delivery Portfolios. Ensure effective, efficient and targeted reporting on Delivery activities to the various management levels (operational to executive);
Monitor the Delivery’s Demand and Study, Project and Program execution and take the necessary actions to ensure that best practices are consistently applied (QA) and that problems are quickly identified and corrective actions taken at the appropriate levels;
Manage Delivery and Bank project resource capacity in line with Delivery activities (change and run). Provide timely reports on capacity allocation and pro-actively identified issues and potential solutions;
Provide PMO support to major bank Programs and ensure coherent Program Management process throughout the Bank (Risk Management, Change Request Management, Financial Management, Planning, Reporting, Communication, Change Management, etc.).
Monitor the Delivery activity via the production and analysis of reports for review with the concerned management;
Coordination with the different stakeholders of the Delivery activities such as (non-exhaustive) : Finance Management Control (Workload data for internal & external rebilling), Project Portfolio Management (Demand and Study / Program / Project execution), IS4F (Demand & Project Monitoring), RBC (workload data and idea / project status reporting), Business Lines (operational meetings);
Maintaining and improving Program / Project Management methods, Delivery governance procedures and PMO tools (eg. Clarity);
Continuously improve PMO services to enhance productivity, efficiency and decision-taking.
Number of employees : 4 central & 6 external staff (Delivery CAPEX and OPEX budgets / activities
Budget Strategic Investment budgets (IT only) : ca. 70 MEUR / year
Contribution to results or cost control : Key function in terms of monitoring of project investments and related recurring costs.
Other quantitative information : Strategic Program / Project Portfolio : + 100 projects / year
Improvement projects : + / - 100 / year
Clarity users administered : + / - 600
Reports produced : +- 400 / year
Must Have Requirements
Study orientation : Economics, Finance, Information Technology, Mathematics
Level of education : BAC+5
Languages : Fluency in French, English
Technical banking knowledge
General know-how of the different banking areas
Office / computer skills : Ms Office Pro tools, as well as PPM (Clarity) and Reporting tools (BO, Qlikview, ..)
Other skills : Project Management (certification or experience based), Process Management, Financial Management, IT Governance
Type and years of experience : In depth experience in project management (>
5 years) and running of a Project Management Office (>
Good understanding of IT activity as a whole, acquired in an IT or IT-related function (>
Similar experience in a consulting company would be a strong asset
Other requirements : Rigorous and structured : Critical and analytical mindset; Learning and searching of continuous improvements;
out-of-the-box thinking; proficiency in presenting to all levels of management, incl. Executive levels; Financial acumen;
strong inter-personal skills ; training skills ; autonomous