Relationship Manager
Vistra
Luxembourg, LU
il y a 4j

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us the power of our combined skills makes us unstoppable.

Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values : Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises.

As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders by doing what we do best : reducing risk and enhancing efficiency.

We support our clients over six sectors : Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines :

  • Governance, Risk and Compliance
  • Advisory and Transaction Support
  • Finance, Accounting and Administration
  • We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you : working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills to seize your opportunity and help make a difference in the world.

    You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.

    So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try.

    Our opportunity for you :

    We have an exciting opportunity for an experienced professional as Relationship Manager.

    Your responsibilities include :

    Account Management :

  • Generates revenue from building and maintaining effective long-term relationships with clients
  • Owns the Service Level Agreements with clients
  • Formulate solutions that meet client expectations
  • Retain assigned accounts
  • Identify cross-selling business or additional sales opportunities up-sell VISTRA s services
  • Support the coordination of client relationship management for multijurisdictional client accounts with other VISTRA offices
  • Understands competitor activities and industry trends
  • Client Service Delivery :

  • Build and maintain strong sustainable relationships with assigned accounts
  • Provides day-to-day client advice and support and act as escalation point
  • Close coordination with Sector heads (DCS) to relay client feedback, track deliverables.
  • Liaises with other functions (Operations, other Vistra offices, internal and local service providers) to deliver services to assigned accounts
  • Take-up directorship / mandates in client companies where required ensure that these companies are compliant with all requirements under Luxembourg Law
  • Contribute to projects with a direct impact on clients or sectors covered
  • Monitor client satisfaction on a regular basis
  • Relevant experience :

  • Prior experience of client management, including strategic relationships and with C-suite interaction
  • Broad knowledge of financial markets and industry, or a restless curiosity to deepen understanding
  • University degree in Business Administration, Law, Economics or a proven track-record in the key accounts area
  • Minimum of 5 years of experience with a professional services firm
  • Join US!

    Our promise to our clients is simple : we help them seize opportunity and make a difference in the world. It’s the same to you.

    Make a difference seize your world of opportunity with Vistra!

    LET’S GROW TOGETHER.

    Bring Your Whole Self to Work

    We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.

    This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.

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