IT System Technician (m/f)
Mizuho Trust & Banking (Luxembourg) S.A.
Strassen, LU
il y a 4j
source : Monster

Mizuho Trust & Banking (Luxembourg)

is part of the Mizuho Financial Group, a Holding Company,

which is one of the world’s largest financial group.

Within the framework of our Luxembourg based activities, we are recruiting a :

IT System Technician (m / f)

Fixed term contract of 24 months

to strengthen the IT Service Desk, IT Operations & Systems Engineering Section

within the Information Technology Department

Your responsibilities

  • Install and maintain computer systems and networks aiming for the highest functionality
  • Monitor core IT processes of the bank in order to make sure of their proper execution
  • Provide support to users
  • Ensure the proper execution of the tasks dedicated to the function, in accordance with the policies and procedures in place
  • Manage VMWare, Windows server, Active Directory, MS Exchange, Windows 10 workstations
  • Maintenance of VDI images and desktop pools / Troubleshoot and resolve VDI issues
  • Maintain Unix / Linux operating systems
  • Perform basic tasks on Oracle DBs
  • Solve basic network issues
  • Perform daily IT operations / Perform daily service desk and help desk
  • Troubleshoot and solve hardware, software and connectivity problems, including user access and component configuration
  • Monitor console control panel and made procedural or operational corrections as necessary
  • Operate and monitor servers and peripheral equipments
  • Observe operation of equipment, control panels, error lights, verification printouts, error messages and faulty output
  • Research error messages and manipulate console to resequence job steps after job interruption
  • Contact the appropriate Staff to solve console control panel errors
  • Determine sources of computer problems
  • Ensure SOD (Start of Day) and COB (Close of Business) roles
  • Liaise between the Staff Members and IT to solve issues
  • Document computer problems and resolutions for future reference
  • Maintain confidentiality with regard to the processed information, stored or accessed by the network
  • Update the procedures, when needed
  • Provide administrative support and complete all requested control checklists
  • Make proof of sense and sound judgment towards risk awareness / Inform the Section Head of all risks of error and actual errors as soon as detected and evaluate their impact
  • Education

  • Academic background (ex : A Level +3) in Information Technology, or equivalent
  • experience

  • Professional experience (Minimum 2 years) with Windows Server, VMWare,
  • Active Directory environments


  • Knowledge of computer system backup requirements and procedures
  • Knowledge of computer input and output media
  • Knowledge of computer job control procedures
  • Languages

  • Fluent in English and in French
  • Personal skills

  • Excellent communication skills
  • Excellent interpersonal skills
  • Team player
  • Analytical and problem-solving mind Team player
  • Criminal record : This position may require a condition of a good repute. The law on

    the financial sector provides that the good repute of a candidate shall be assessed on

    the basis of (i) criminal records and (ii) any evidence tending to show that the

    candidate is of good repute and offering every guarantee of irreproachable

    conduct. Eventually the candidate’s name will also be screened through our name

    screening tool which imports, respectively, the latest versions of the World-Check

    blacklists, and runs an automated screening process of all names.

    If you are interested in this position, please apply via the following link :

    Please note that, in the course of our recruitment process, we will collect and process

    certain of your personal data as detailed in our applicant privacy notice

    In case your application for employment is unsuccessful, we may continue to hold

    your personal data for future reference for a limited period of time not exceeding two

    years. You may access, modify or delete such data by simple request to

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