IFDS - Transfer Agent - DMC - WIRE ROOM (Document Management Centre) (German Speaker) , Associate 1
State Street Corporation
Luxembourg, Luxembourg
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Grow your career at State Street

From technology and product innovation to corporate responsibility and community development, we’re making our mark on the financial services industry.

We’re a global company with diverse people and experiences, and a network of over 35,000 employees spanning more than 100 markets.

For us, success comes from the impact our employees have on our clients, our communities and each other.

We’re committed to providing an inclusive environment where all employees feel valued and supported. Join us and make your mark at State Street.

In the role of Transfer Agent DMC you will be responsible for :

Document Management Centre

  • Opening and sorting the post
  • received mails, faxes and swift messages and prepare them for scanning
  • Scanning all possible documents in AWD
  • Store all scanned documents in LAB archiving boxes and sent them for storage
  • Re-scan items
  • Retrieve original documents from LAB as per request from different business areas
  • Monitor and return original document to shareholder
  • Wire Room

  • Process payment in Cash systems
  • Bank of America CashPro Online International Payment System (IPS) (all currencies + cheque processing)
  • JPMorgan access (all currencies)
  • State Street Cash Manager (USD only)
  • Multi-Currency Horizon for non-USD (processing Receipt, Transfer and Payment)
  • Communicate failed or returned payment to the department in charge of the payment (Dealing, Accounts and Control, Reports and Events or Client Services)
  • Share certificate issuance and destruction process
  • Issue and cancel share certificates
  • Monitor and reconcile issued and cancelled share certificates
  • Monitor incoming and outgoing Swifts messages
  • Release SWIFT messages from the SDN scanner application
  • All SWIFT messages blocked due to their content to be communicated to Risk and Compliance
  • Investigate and forwarded failed SWIFT messages to the appropriate Department
  • To be successful in this role, your experience should include :

  • Excellent communication skills, fluent in English (written & oral)
  • Other languages, specially German, Dutch or Italian, are an asset
  • Good computer skills (MS Office : Excel, Word and Outlook )
  • Preferably some banking or financial services industry experience
  • Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure
  • Demonstrate logical and analytical abilities in order to identify, analyze and evaluate complex situations and contribute to their timely escalation and resolution
  • Communicate effectively and efficiently with peers and managers
  • Strongly adhere to existing procedures and controls
  • Ability to work accurately in a volume driven environment
  • Proactive and able to work independently and as part of a team
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