Production Support Engineer
KPMG Luxembourg
Hesperange, LU
il y a 4j
source : Monster

KPMG Luxembourg combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities.

As a leading consulting firm with more than 1,700 employees and more than 70 nationalities in Luxembourg, we know that our strength and capability come from our people, their experiences, culture and backgrounds.

KPMG’s IT Central Services are dedicated to the provision of world-class IT and communications platforms and solutions to the firm.

The team plays a leading role in ensuring that all business areas receive a service which allows them to make the best use of Information Technology.

To support our growth, we are currently seeking for a Production Support Engineer.

Job purpose The Production Support Engineer acts as the first point of contact for production issues, support requests and alerts.

When not fixing issues, (s)he assists other team members by contributing to product development and improving overall processes.

Major duties and responsibilities

  • Monitor and troubleshoot applications in production
  • Investigate and solve production issues when they occur and escalate if necessary
  • Configure instances of KPMG applications for new client onboardings
  • Collaborate with Software Engineering and IT Operations teams to ensure successful deployment of new code into production
  • Automate processes and workflows as well as build tooling for KPMG IT environments
  • Assist product users as well as other employees
  • Prepare documentation
  • Requirements to access to this function

  • Bachelor degree in IT or relevant filed
  • Work experience requirements : 2-4 years of relevant experience in a similar position
  • Basic knowledge of at least one of the languages : Java, .NET
  • Basic knowledge of SQL
  • Windows operating system knowledge
  • Fluent in English (French or German will be considered as an advantage)
  • The below skills would be considered as an asset

  • Knowledge of Git
  • Knowledge of Bash, Powershell or other scripting languages
  • Knowledge of Agile methodologies
  • Knowledge of Agile NoSQL databases
  • Team spirit
  • Good communication skills
  • Flexibility and adaptability
  • Analytical skills
  • Problem solving orientation
  • Stress management
  • Interested? If your profile fits the above description, send us your CV and cover letter.By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

    KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

    Our recruiting decisions are based on your experience and skills.

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