Private Capital Services - Supervisor, Register Services (m/f)
RBC Investor Services Bank
Esch-sur-Alzette, Luxembourg
il y a 19h
source : Dogfinance

Description de l'entreprise

RBC Investor & Treasury Services is a specialist provider of asset services, custody, payments and treasury services for financial and other institutional investors worldwide.

We deliver services which safeguard client assets underpinned by client-centric digital solutions which continue to be enhanced and evolved in line with our clients’ changing needs.


What is the opportunity?

As Supervisor within the Private Capital Services Shareholder Services team, you will be performing first line of defence control and validation for AML / KYC due diligence in close collaboration with the Fund promoter, specifically for PCS Fund.

What will you do?

Handle with customer on-boarding due diligence in line with RBCIS procedures, TA AML / KYC guidelines or Clients specific KYC policy for investors investing in the Funds including collection of information and classification in line with various regulations such as FATCA, CRS

Provide clarification to investors, or clients, handling queries and conference calls with multiple participants

Ensure prompt release of pending cash items due to blocked accounts for KYC as well as an effective review on any AML KYC pending issue and outstanding transfers.

Analysis, review and validation of investor file.

Assign requests and ensure that deliverables are met in due time.

Assist the team Manager in reviewing the priorities and the work allocation

Deliver quality service by ensuring that operations are in line with internal procedures and legal requirements.

Profil recherché

What do you need to succeed?


4-5 years experience in AML / KYC

Ability to supervise and inspire people.

Excellent written and verbal communication skills in English

Proficient analytical skills, attention to detail, and ability to quickly learn new concepts.

Good judgment, confidentiality and discretion in communicating with colleagues and partners.

Ability to meet deadlines and work under pressure.


Any other languages (French, German, Spanish, French) will be considered as a strong asset

Knowledge in MS Office applications (Word and Excel)

Specific knowledge : SARA, BP module

Team lead experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Opportunities to building close relationships with clients

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