TA Agent Shareholder Serivces, Private Capital Services
Esch-sur-Alzette, Luxembourg
il y a 5j

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

TA Agent Shareholder Serivces, Private Capital Services

Job Description

RBC Investor & Treasury Services (RBC I&TS) is a financially strong partner1 that provides asset and payment services to corporate investors and financial institutions globally.

Trusted with CAD 4.7 trillion in assets under administration,2 clients are at the heart of our service offering. With offices in 16 countries, our focus is on safeguarding client assets as we leverage data and technology solutions to deliver meaningful insights, simplify our clients’ operations and support their growth.

Standard & Poor’s (AA-) and Moody’s (Aa2) legacy senior long-term debt ratings of Royal Bank of Canada as of August 24, 2021

RBC quarterly results as at July 31, 2021

What is the opportunity?

As an Agent within the Private Capital Services Shareholder Services team, you will be in charge of processing transactions supported by accurate and complete documentation.

These transactions are processed within the deadline agreed in the Operating Memorandum.

You will also have to ensure that all duties (including Legal duties) are applied and respected, and that our services are aligned with group decisions and global operating models

What will you do?

  • Prepare / Review investor statement, call notices and distribution notices, perform / review cash reconciliations for incoming and outgoing funds, prepare / review client and investor reporting e.
  • g. audit requests, bespoke reporting, regulatory reporting

  • Ensure proper communication with clients, within the business line and with other internal departments and ensure proper resolution of issues including those with internal departments.
  • Ensure an efficient operational service to clients with proper following of processes
  • Develop dedicated expertise in various matters (capital calls, secondary market, partly paid and fully paid, etc )
  • Ability to analyze supporting documentation provided by clients (shared with our Legal department)
  • with regards to subscription agreements or any legal documentation written by Lawyers in order to ensure an accurate and complete file

    What do you need to succeed?


  • University or post-Graduate degree with experience in operations commercial company firms
  • Knowledge of business strategy and priorities as well as processes and quality execution experience.
  • Fluent in English and French. German would be considered an asset.
  • Very good communication skills especially towards client.
  • Good organizational skills
  • Nice-to-have

  • Ability to communicate with various providers (internally and externally).
  • Ability to represent RBC internally and externally
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients
  • Job Summary

    This position is accountable for providing high quality service through the management of day-to-day oversight activity within PCS Transfer Agency department.

    The individual ensures a superior level of service is maintained at all times, shares knowledge of pending issues, promptly resolves where possible and escalates items where necessary to the line manager whilst providing all clients with an exceptional experience in all engagements with RBC Investor Services.

    The incumbent will hold a position within the Production Assurance team with overarching responsibility for oversight duties which consist in control and monitor the production of tasks smart sourced to KL and ensure optimal client delivery and strict risk management.

    Address :

    Esch-sur-Alzette, Luxembourg

    City :


    Country : Luxembourg

    Work hours / week : Employment Type :

    Employment Type : Full time

    Platform :

    Investor and Treasury Services

    Job Type : Regular

    Pay Type : Salaried

    Posted Date : 2022-08-12-07 : 00

    2022-08-12-07 : 00

    Application Deadline :

    2023-03-31-07 : 00

    I nclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

    We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com / careers.

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