Partner Operations Analyst
Luxembourg, LU
il y a 6j
source : Monster

Talkwalker is a powerful engine, which runs on the finest oil called The Operations team . Team Operations serves as an enabler between departments and services to keep Talkwalker’s processes running as efficiently as possible.

Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages.

The company is extremely international with their headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, and Paris.

We are looking for a Partner Operations Analyst to further strengthen our Operations team and contribute to the success of our partnerships and Talkwalker in the market.

This is a fantastic opportunity to join a rapidly growing and international company that has successfully moved from start-up to high growth, with many opportunities for learning and development.

  • Key responsibilities : Own the liaison between the Partners, Sales, Customer Success and Operations teams Be working with multiple teams to support, provide problem-solving and lead initiatives to scale and improve the efficiency of Partners management and associated processes and dashboards Ensure sales leads involving partners are efficiently tracked and managed prioritized, assigned to adequate teams, qualified & processed timely and resulting order forms adequately created and processed Ensure proper hand-shakes and handover of new deals to Customer Success team and that contract renewal are efficiently handled Assess and ensure that Partners’ related information in internal systems are kept up to date Troubleshoot escalations from internal stakeholders in order to move Partners related forward and communicate efficiently Assess, develop, implement and support robust processes and tools to improve, scale and support productivity and growth of our Sales Operations;
  • Qualifications : Experience in a SaaS organization and in Partnerships or Sales Operations You have the capacity to quickly learn and effectively utilize various business management software applications Good knowledge of is a strong advantage You are rigorous, organized, analytical, a good listener and a good team player You have a university degree with a technical or business specialization You are flexible, like to work independently, are target-oriented and simply get things done without forgetting the end-user You are fluent in English, any other language will be considered an additional advantage You have worked for 2-5 years in a similar role, preferably combining IT and functional expertise What we offer : Work visa Optional health insurance Lunch vouchers Ski trip, summer barbecue, Christmas party Monthly company lunches & after work Monthly sport & social activities About us : We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer.

    For us, it validates everything that we are striving for happy customers, super-powerful products, groundbreaking AI technology, and an abundance of clean and accurate social data.

    Our colleagues are coming from 35+ different countries around the world and we have a total headcount of over 250 employees.

    Being a rapidly-growing organization, our goal is to be 500+ employees by the end of ; For more information, please visit our website or Instagram . Apply now

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