General Summary :
A Sales Director is responsible for managing individual contributors within an assigned geographic area or market segment;
they may additionally hunt new business opportunities and support and grow their own accounts. Incumbents have consistent track records of achieving sales success through leadership, development, and support of their sales teams.
They have expert-level knowledge of all Syniverse products and services. They are responsible for developing and executing master sales strategies aligned with corporate goals.
Sales Directors work closely with all Syniverse sales support and technical functions, and they provide team leadership to ensure sales contracts deliver product alignment, technical feasibility, and strategic business benefits.
Principal Duties and Responsibilities :
80 %New account development and existing customer growth and retention through strategic selling skills :
Lead, develop, and support a high-performance sales team to achieve strategic objectives and sales targets.
Develop and execute strategic sales plans aligned with Corporate goals; hunt new business opportunities, deliver sales presentations, negotiate and close large deals of strategic importance.
Build customer relationships at all organizational levels to support, renew and further penetrate existing accounts.
Lead a unified, proactive, value-added account team approach to ensuring appropriate levels of direct customer support, while maximizing Syniverse account team resources.
Review market analyses to determine customer needs, price schedules, and discount rates.
Foster positive working relationships between Syniverse and customer organizations to ensure ongoing customer satisfaction;
participate in the development of strategic customer planning sessions and reviews to ensure organizational alignment with customer needs and desires.
Generate new ideas for service and product opportunities; monitor and evaluate the competitions’ activities and products;
anticipate opportunities the competition may exploit and work to close the gap.
Represent Syniverse at industry events to promote products and services, network with relevant stakeholders, and stay current with market trends.
20 %Perform reporting and administrative activities :
Analyze and control territory’s expenses to conform to accounting requirements and budgetary constraints.
Prepare periodic reports of sales volume, potential sales, and areas of proposed client base expansion.
Direct sales forecasting activities and set performance goals accordingly.
Maintain accuracy of online systems designed to report status and progress; i.e., Salesforce.com, etc.
100 % Total Time (Must Equal 100%)
Job Requirements :
Typically 15+ years in technology sales (solution sales approach), including direct supervision of field sales representatives, plus Bachelor's degree (or equivalent job-related experience)
A proven track record of consistently maintaining a robust sales pipeline that supports / exceeds revenue forecasts
Must be action- and results-oriented, a team player, and adaptable
Able to think strategically and develop executive-level contacts quickly
Must have business savvy, strong negotiation skills, and ability to close large complex deals
Ability to solve practical problems, involving a wide range of variables, in creative ways
Knowledge of spreadsheet software and sales-related software
Working Conditions :
Travel required for this position is 50%
Disclaimer Statement :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.