Desarrolladores y analistas de software y multimedios y analistas no clasificados bajo otros epígrafes
Advanzia Bank S.A..
Luxemburgo
il y a 2j
source : Europeos.es

The IT Production Support Analyst will be a member of the IT Operations and Infrastructure team (in the Technology and Projects Department) and will support the daily operations in the IT production environment :

Perform day-to-day operations in the following environments : SQL Servers, Core Banking System, Archiving platform (Documentum), Customer communication platform (OpenText xPression), Workload Automation platform (Automic)

Set up and monitor production jobs, including internal and external data transfers

Ensure smooth execution of the monthly statement process

Participate in the coordination and deployment of new software releases, both in User Acceptance Testing as well as Production environments

Perform Incident resolution and follow-up; problem identification and analysis

Contribute to the continuous improvement of the overall production environment and processes; document appropriate guidelines where required

Maintain a high level of technical awareness within the assigned area of responsibility

Bachelor’s degree ( BAC +3 ) in Information Technology or equivalent combination of education and experience in a similar position

Strong troubleshooting, analysis and time management skills

Strong technical experience in writing and executing database queries

Proficiency in Microsoft SQL Server Reporting Services (SSRS) and Integration Services (SSIS)

SQL and PowerShell scripting expertise

Skills in Business Continuity Planning

Basic knowledge of the ITIL Framework

Would be considered as a plus :

Knowledge of Temenos T24 platform, including TAFJ

Experience in execution and optimisation of all tasks related to any close of business (COB) activities

Experience with update and package management of the T24

Good customer and service orientation skills

Ability to translate business needs into technical requirements

Ability to learn and apply new technologies

Accuracy with attention to detail without losing sight of the big picture

Ability to work independently with minimal supervision in a team environment

Ability to deliver results within a specific timeframe and also under pressure

Fluency in English; other European languages are advantageous

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