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Customer Success Manager - ROW
Luxembourg - Customer Success
We are looking for a Customer Success Manager to further strengthen our Customer Success team's ROW (Rest of World) Market and contribute to the success of our company.
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products.
This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client s success and satisfaction in assigned accounts.
Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.
As a key member of the Customer Success team, you will :
We are looking for you :
About us : Talkwalker is a listening and analytics company that empowers over 1,600 brands and agencies to optimize the impactof their communication efforts.
The company provides businesses with an easy-to- use platform to protect, measure and promote their brands worldwide, across all communication channels.
Talkwalker’s state-of- the-art social media analytics platform monitors and analyzes online conversations on social networks, news websites, blogs and forums in 187 languages.
The company is headquartered in Luxembourg and has offices in New York City, San Francisco, Frankfurt and Singapore, with a total headcount of over 250 employees.
For more information, please visit
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