As a member of the EMEA & SAARC process team, you will be responsible to provide PET and Barrier processing support to customers located throughout the Europe, Middle East and SAARC territory.
The responsibilties may include starting up and / or optimizing cycle times and prefrom quality on PET and Barrier systems as well as stand alone molds and / or mold conversions.
Your responsibilities will also include field SIF / SIR investigation support from time to time which may extend to regions in the Americas and Asia.
Due to the nature of the role professional visit / issue resolution reporting will be an expectation.
Depending on the location of the final selected candidate, this role can be either located in Dudelange / Luxembourg, or within Europe or Africa.
Successful process optimization of Pet & Barier systems
Support existing field service organization in PET & Barrier, PET Hotrunner, mold, mold conversions and processing issues
Support quality team in SIF / SIR investigation in the field
Mentor / train existing customer success team members to become more proficient in PET / Barrier processing
Provide regular and Effective written reports via ESR Baan LN
Approximately 70% travel within the EMEA in addition 5 % of global travel is required.
Degree or diploma in a technical field such as mechanical, electrical, engineering, air condition system or equivalent experience
Minimum 5 years’ experience in PET Process
Knowledge in dryer operation and maintenance
Knowledge in chiller operation and maintenance
Skills in Auxiliary processing troubleshooting and root cause analysis
Skills in Auxiliary construction, installation, and startup
Excellent communication skills
Customer orientated, dedicated team player, initiative taker
Fluent in English
Additional language skills considered an asset