Service Delivery Support Engineer (L2)
NTT Ltd.
Capellen, Luxembourg
il y a 3j

Service Delivery Support Engineer (L2) In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.

We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.

At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?The Support Engineer (L2) ensure that IT infrastructure and systems remain operational through identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Working at NTT

  • At least 3-4 years’ experience in the field
  • Knowledge or experience of IT Networks and Security : o Installing, Configuration, Routing and Switching o A keen interest in Infrastructure o Knowledge and certifications in Cisco SDA and Cisco ASA are considered an asset o Knowledge of Cloud systems (AWS, Azure) is also an asset o Knowledge in some of these solutions - F5, Palo Alto, Blue Coat, Checkpoint, Fortinet
  • You demonstrate : o problem analysis and solution formulation skills. o learning and service orientation. o excellent attention to detail.
  • o ability to adapt, to change and to think innovatively. o good verbal and written communication ability. o good planning and time management

  • Languages : o English is mandatory. o French and German are an asset
  • Any other certifications (CCNA, CCNP) are considered an asset What will make you a good fit for the role? Join our growing global team and accelerate your career with us.
  • Apply today. Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity.

    We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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