Cash Office Responsible Luxembourg Full time
H&M Group
Luxembourg, LU
il y a 5j

Job Description

At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store.

Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories.

Are you ready to put your analytical mind to work in the world of fashion?

Find your place in a fast-moving environment where your ability to analyze sales figures, your love for routines and follow ups and your administrational knowledge in store will help to maximize selling opportunities and promote & Other Stories as a global brand.

We are offering a job where every day is a challenge, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.

Your responsibilities

The job of a Cash Office Responsible in-Store Admin comes with a wide range of responsibilities and lots of rewards. Your to-do list includes :

  • Ensuring the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses.
  • Completing all cash handling and accounting requirements in a secure, accurate and timely manner
  • Adapting to any new policy or procedure changes and communicate to colleagues
  • Preparing the cash points with correct floats, stationary and perform required cash lifts and you ensure that the end of day routines are supported
  • Keeping a tidy and organised back of house, following safety and security requirements and partners up with the Store Manager to ensure the store’s compliance with all cash office routines for & Other Stories audit
  • Ensuring that the whole team is up to date and well trained with relevant news and changes
  • Analysing and communicating all-important KPI’s for the store performance such as conversation rate, customer satisfaction etc.
  • Providing excellent direct and indirect customer service according to & Other Stories standards on the sales floor, in the fitting room and at the cash point
  • Qualifications

    You have previous in-Store admin experience and an inspirational and motivating leadership approach who works well in an ever-changing environment where customer service is key.

    Analytical and proactive talent, a cost-conscious mind-set and the ability to interpret numbers is a must. You train and inform employees about routines for cash office, cash desk and security as well as handling payroll calculations.

    You set an example with a straightforward communication skill and ability to create an open atmosphere that allows the group of creatives to grow.

    Basic computer knowledge is required, and English is a necessity.

    Your skills :

    Just like everyone at & Other Stories, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism.

    Your personal qualities should also include :

  • A knowledge and interest in routines and procedures.
  • A strong understanding of the importance of health and safety routines.
  • Drive and ambition and the ability to work on your own initiative.
  • The ability to maintain focus and handle the pressure of a busy day.
  • The ability to organise, plan and prioritise in order to maximize selling opportunities.
  • The ability to communicate in a clear and convincing manner.
  • A positive attitude, and a willingness to learn and improve.
  • Additional Information

    Benefits

    o 25% Staff Discount within the H&M Group

    o Twice a year a staff allowance to shop the newest season

    o Competitive salary

    o Endless development opportunities

    o Add more based on local Benefits

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