For our client, an international company with the European Headquarter in Luxembourg.
Local employees provide a full range of services to more than 20 European subsidiaries.
This includes European Sales and Service, Technical Support, Supply Chain, Parts and Repairs, as well as Marketing, Human Resources, IT, Compliance, Legal and Administrative Support.
With over 20 different nationalities represented in their HQ, they look forward to having more ambitious, team spirited people joining them, who like to work independently and speak their mind, seeking to continuously improve and maintain healthy, professional and friendly workplace,
we are looking for :
One Order management specialist (F / H)
Your tasks will include :
Analyse sales data of customer requests and do a forecast analysis of needed products and spare parts
Ensure sufficient stock to provide for all local offices in Europe
Planning the process of ordering and buying material from our worldwide suppliers
Ensuring that accurate records of all supplies and inventory are maintained
Responsibility for ensuring outstanding customer service to your clients (internal & external) within the EMEA region
Problem solving as issues arise on daily basis
Investigate, monitor, record and resolve client queries
Be the key liaison point between customers and other internal departments
Reporting of activities, KPI's
Your profile :
Degree in Economics or Business
Experience of an Order fulfilment role within a highly technical Engineering / Manufacturing environment, preferably within a multinational group
Ability to build relationships quickly across very different groups, from highly technical engineers to pure sales people.
You will need to guide multiple stakeholders with different priorities in a common goal
Outstanding communication skills are essential in both written and spoken English, another European language is an asset
Well-structured and with the ability to manage multiple complex projects simultaneously
Multi-national / cultural, open minded, customer-centric and strong business orientation
Calm attitude, as this role can be very challenging and stressful you need to be able to work accurately and speedily
Highly motivated with the ability to work autonomously
On year fixed term contract or CDI depending on your skills
Weekly working time : 40h / week.
Schedules : Monday till Friday According to schedule
Workplace : close to German Border
We look forward to meeting you send your CV and cover letter
Send your application with the following reference in the subject line of your email :
RAND SEC Pro Order specialist 2021Postuler à cette offre