Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.
The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon is seeking a Benefit Services Specialist to join the Benefits Operations Services (BOS) team. The BOS organization provides global, scalable operations support for Health, Welfare, and Pension benefit programs offered to Amazonians across the world.
BOS aims to deliver efficient, frustration-free benefits processes that create a positive employee experience. BOS is part of the Amazonian Experience and Technology team (AET), within the People Experience and Technology group (PXT), formerly known as Human Resources.
Benefit Services Specialists have advanced technical knowledge in the benefits offered to employees in the countries they support.
They partner extensively with internal stakeholders and external partners to develop and execute to a global multi-year roadmap for benefit administration support.
Benefit Services Specialists own the overall service quality at the process level, and they define a continuous improvement strategy.
They are responsible for designing and documenting standard processes, ensuring operational readiness for new program roll-outs, and managing the implementation of new benefit plans.
As an Individual Contributor, you will act as a day to day project lead on a variety of initiatives, identifying and solving problems and driving team progress toward established goals.
You will help design and implement tools, processes, and / or data collection mechanisms used for operational reporting.
In this role, you will be part of a dynamic environment with rapidly changing priorities, so being comfortable with working independently is crucial.
To be successful in this role, you will need to function as an innovative change agent with a manifest bias for action. Prospective candidates will have a demonstrated history of successfully managing large, complex projects, with experience in engaging with cross-functional teams and multiple stakeholders to deliver results through leadership and influence.
Role can be performed from Prague, Warsaw, Gdansk, Iasi, Bucharest, Bratislava or Luxembourg.
Key job responsibilities