NSI - Production Support Analyst (Banking Sector)
il y a 9j
source : ictjob.lu

We are looking for a Production Support Analyst to reinforce the team of one of our clients.

  • You will be a member of the IT Operations and Infrastructure team (Technology and Projects Department) Your main responsibilities Support the daily operations in the production environment;
  • Work with the following systems on a daily basis : SQL-Server, Core Banking System, Archiving platform (Documentum), Customer communication platform (OpenText Xpression), Workload Automation platform (Automic);
  • Set up and monitor production jobs, including internal and external data transfers; Ensure smooth execution of the monthly statement process;
  • Participate in the coordination and deployment of new software releases, both in User Acceptance as well as Production environments;
  • Incident resolution and follow-up; problem identification and analysis; Contribute to the continuous improvement of the overall production environment and processes;
  • develop appropriate guidelines where required; Maintain a high level of technical awareness within the assigned area of responsibility.

    Your profile You have at least 4 years of experience in a similar position Bachelor's degree "BAC 3" in Information Technology or equivalent combination of education and experience in a similar position Fluent in English.

    The knowledge of any additional languages is considered an asset Experience in Business Continuity Planning and strong technical experience in writing and executing database queries Knowledges in : Microsoft SQL Server Reporting Services (SSRS) and Integration Services (SSIS) SQL and PowerShell Scripting expertise Basic knowledge of the ITIL Framework Are considered an asset : Knowledge in operating a production Microsoft SQL Server Infrastructure Experience in database optimization and performance tuning Knowledge of database backup, restore, recovery models as well as database shrink operations Familiarity with High Availability and Disaster Recovery concepts, i.e.

    clustering, database, mirroring, replication, as well as Always On Ability to : Translate business needs into technical requirements Learn and apply new technologies Work independently with minimal supervision in a team environment Deliver results within a specific timeframe and also under pressure Pay attention to detail without losing sight of the big picture Customer and service oriented Good communication, analysis, troubleshooting and time management skills The offer Permanent contract Dynamic and international work environment Trainings Competitive salary package If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.

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