Deputy Head of Transfer Agent
Luxembourg, Luxembourg
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Your team

You will assist the Head of Transfer Agent (TA) with the management and coordination of TA Operations (approximately 50 employees) :

  • TA Client Servicing
  • TA Operations
  • TA Client Onboarding
  • TA Support & Projects
  • You will actively contribute to enhancing service delivery for an exacting client base in an international and dynamic environment.

    Your role

    The Head of TA will delegate part of the management of the TA teams and projects to you, depending on the different priorities :

  • Development and enforcement of a common vision, in collaboration with the TA team leaders.
  • Coaching of the TA team leaders.
  • Recruitment and integration of new joiners and providing assistance with developing the succession plan.
  • Designing and implementing the TA organisation, capabilities and processes as part of the TA 2.0 target model.
  • Enhancement of the Risk & Control framework (KPIs, KRIs, remediation plan, etc.).
  • Carrying out a market watch through continuous interactions with other market players to ensure a high level of service offering.
  • Mastering the regulatory aspects of the fund business, especially AML / KYC-related points.
  • Working with other departments (Compliance, Fund Administration, etc.).
  • Actively supporting client relationship managers and attending client meetings.
  • Your profile

  • At least five years’ experience in management and in the fund asset-servicing business.
  • Strong sense of commitment and team spirit.
  • Able to act as a role model.
  • Strong interpersonal skills and experience in client relationship management.
  • Excellent organisational skills.
  • Experience of designing and implementing target operating models.
  • Strong problem-solving and analytical skills.
  • Solution driven
  • Master’s degree in Finance, Economics or Engineering.
  • Fluency in French and English (both written and spoken) a must.
  • NoteWe will not accept any CVs via agencies

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