Job based in LuxembourgAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world. If you thrive in a challenging and fast-paced environment, we might be your perfect match.
It’s that kind of spirit that drives our success now and in the future, and you could be part of it
As a result of continued rapid growth, we are searching for a Program Manager who will be a valuable member of the European Supply Chain team focused on External Fulfillment Emerging Markets.
External Fulfillment supports EU Retail Operations in identifying the best ways to fulfill products that Amazon FCs (Fulfillment Centers) cannot currently support.
External Fulfillment works with the retail teams to prioritize potential solutions and coordinates the integration with the third parties and manages the daily operations.
The Emerging Markets Program Manager will be responsible for both launch and improvement projects of new countries within the External Fulfillment Emerging Markets and Product Development team.
Interfacing with the Retail, Supply Chain and Transportation teams and External as well as Internal Fulfillment Operations partners, you will contribute to the development of Amazon flexible & customer-centric fulfillment.
Key Tasks / Responsibilities :
Contribute and lead major expansion projects within the European External Fulfillment / Supply Chain / Transportation to support business and selection growth
Scope, develop and implement end to end technical / engineering solutions for new 3PL nodes
Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
Prioritize projects and software feature requests, evaluate and set stakeholder expectations
Ensure for each integration that requirements and resources both internal / external are available to deliver success
Contribute to contract negotiations with our external fulfillment partners
Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon’s teams
Support and manage critical relations with external partners from the initial phase of the project to its execution and train them to the required Amazon processes
Work closely with technical development teams to deliver features which are customer-focused, scale able, auditable and iteratively developed
Demonstrate strong ownership of any part of their project
Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management
Provide consistent, effective and open communication both verbal and written
Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
Willingless to travel to EU sitesYour Profile# Bachelor’s degree or equivalent certification in (Industrial) Engineering, Operations, Business Administration, or a related field
Experience in Supply Chain, Logistics, Manufacturing and / or in any transferable project management
Experience and understanding of distribution supply chain, B2B communication (EDI / XML) as well as support function roles
Experience and understanding of start-up operations
Fluent in English
Proficient in Microsoft Office products : Excel, Word, Outlook, PowerPoint and MS ProjectPreferred Qualifications# Master’s degree in (Industrial) Engineering, Operations, Business Administration, or a related field
Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
Business case decision-making, complex problem-solving capabilities and attention to detail
Excellent communication skills with the ability to communicate and influence effectively at all levels
Team player who can facilitate successful project work, operating to deadlines
Proven track record of delivering projects within scope, time, budget and quality
Theoretical and practical knowledge of Lean techniques such as Kaizen or Six Sigma
Technical expertise - Solution-driven approach to systems & processes
Experience with analytical tools such as data warehouse tables : SQL / Visual Basic / Power BI
Fluency in European language
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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