Business area : EU Customer Service Project Management, Recruitment
At Amazon, we thrive to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
EU HR and Recruitment Customer Service is looking for a strong Project Manager to join its team. A strong owner with global HR project / program management experience is needed to drive these efforts.
This role is abundant with ambiguous challenges, and we are seeking an individual who can thrive in an environment with complex business problems to solve.
In addition, working at a rapid pace with senior level global stakeholders, you will lead and continue to grow HR and Recruiting projects underway as well as deliver some of the key EU strategic Recruitment projects with high visibility to the business.
These projects are to change the way we operate in hiring, attracting and retaining our Customer Service Associates. The primary focus of this role is around recruitment process standardization, continuous improvement and regional expansion.
Role : EU Project Manager
The Project Manager is both a strategic and hands-on role that provides project leadership and support to EU HR CS as part of the EU recruiting team.
The role is critical in executing our project initiatives, providing great internal customer support, and driving HR functional excellence and process improvement across the EU.
We are seeking an experienced candidate to identify, develop and implement innovative solutions and programs that lead to improvements in our Recruiting network, and delivery to our clients and customers.
The leader will work closely with key subject matter experts and decision-makers to evaluate business opportunities, determine the key initiatives, and build continuous improvement capability within the CS recruiting function in Europe.
The key responsibilities of this role will include, but not limited to :
Lead efforts to evaluate and redesign processes to align with the company’s rapid growth and commitment to quality.
Any other European languages would be considered an advantage
Experienceworking with systems resources
Qualification in project management
Data-driven decision making or quantitative analysis skills