CTG IT Solutions is the CTG subsidiary exclusively dedicated to European Institutions.
In the frame of new contracts with prestigious European Institutions in Luxembourg, we are currently hiring a Windows Engineer to join a prestigious Institution in Luxembourg.
ROLE PURPOSE Windows Engineers are part of the second / third level support for the end user services infrastructure.
Engineers must demonstrate technical competence, maintain and manage critical infrastructure / systems and ensure the highest level of availability, performance and security.
This role will also be called upon to assist application developers and all operational teams.
YOUR MISSIONS - Focus on continuous improvement, automation and keeping systems running with optimal effectiveness and efficiency;
Manage the resolution of IT incidents and fulfilment of service requests as applicable; - Provide assistance for other processes such as release management, change management support etc.
Play a key role in troubleshooting incidents (including indicators or precursors) in a timely manner, and coordinate changes between internal infrastructure teams and development teams;
Document processes and procedures and keep relevant infrastructure documentation up-to-date; - Provide assistance in guiding users in formulating requirements, provide advice on alternative courses of action and conduct feasibility studies;
Provide technical leadership for the integration of requirements, design, and technology; - Conduct evaluations, testing and integration of new operating systems, drivers and patches;
YOUR PROFILE - You are able to work in a stressful work environment; - Experience in installing configuring, maintaining and troubleshooting Windows based environments ;
Experience image creation on Windows; - Experience with virtualization (VMware, Hyper-V, etc.); - Experience with SCCM ;
Experience in installing configuring, maintaining and troubleshooting Windows based environments ; - Problem solving skills;
Knowledge of ITIL processes, ticketing systems and CMDB; - Experience with multiple scripting languages (as a minimum good level of Microsoft Windows PowerShell is required);
Experience developing and maintaining documentation; - Spoken and written interpersonal, communication and presentation skills, and very good level in english;
One or more vendor domain certifications : e.g.
OUR OFFER - An attractive salary package with or without a company car - 5 additional vacation days each year - A dedicated training program with personal development plans -
Extra-legal advantages (IT material, banks) - Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...
If you like multicultural teams and want to join a company with open communication, then apply right now ! Please note that a criminal record will be asked for this position.