DATACENTER SUPPORT ENGINEER (M / F)
Experis is currently looking for a Datacenter Support Engineer (m / f) on behalf of a client based in Luxembourg. Your responsibilities
Install and maintain replacement hardware and software.
Activity report management including Incident / Request / Problem follow-up and escalation management including monitoring and reporting of the SLAs
Monitor and tracking usage of consumables and storing consumables ( patch cables, cable ties, cross connects, transceivers, tools etc.
and inform Supplier for replenishment.
Perform diagnostics on hardware, software, peripherals, and related hardware components.
Provide dedicated support Services for Customer users and manage tickets assigned to Queue.
Degree in Computer Science and at least 2-3 years of experience working in production Datacenter.
Advanced knowledge of Datacenter computer room infrastructure.
Basic Network Routing and Switching knowledge.
Physically capable of performing the duties of the position, including safely bending, squatting, stretching, lifting, and handling DC equipment on a regular basis
Proven analytical, problem solving and decision-making skills.
You’re able to communicate in English; any other language would be considered as a plus.
A long-term mission inside a huge Institution.
An attractive package in line with your expertise.
A challenging environment that will allow to practice your taste for IT.