Job Description & Summary
Our Financial Services Advisory department dedicated to the Insurance Industry is growing and we’re looking for people who are eager to work in a dynamic and rewarding environment.
Within PwC Advisory, we help our clients create value for stakeholders by determining and safeguarding an organisation's optimal position, combat and resolve crises and improve core processes.
As a (Senior) Manager , you will work alongside and assist PwC’s Customers project teams to deploy innovative end-to-end digital solutions at life insurer Customers.
In particular, during the implementation and migration projects at Clients, you will be responsible for :
Exploring, understanding and optimising (on an ad-hoc basis) the life insurance products lifecycles and operational management, i.
e. business processes, and information flows, by :
identifying key insurance company stakeholders and business processes owners
assessing existing IT support and known workarounds
analysing existing business processes and workflows
designing with software engineers and documenting business processes and workflows,
preparing business cases on an ad-hoc basis capturing potential areas of operational improvement and formalising the latter
Supporting the transition and migration to the new platform by :
understanding insurance companies (and their clients’) expectations and formalise the latter (meetings minutes, projects roadmap / planning )
contributing to set priorities and consequently to reach an agreement upon projects development milestones and timeframes
participating to a clear communication among stakeholders and insurance companies’ business process owners, communicating their needs and requirements to software engineers
documenting and making transparent projects progress (regular iterative new releases)
facilitating workshops, demos and meetings for the project steering committees
reporting and documenting issues
defining testing scenarios, when required, based on the client gathered business requirements
performing Quality Assurance tasks
Supporting the identification, description, and implementation of new topics resulting from new tax, legal or regulatory requirements (in close collaboration with other PwC lines of services)
Actively contributing to optimise insurance companies’ operational performance enabling them to optimise their potential.
Training, leading and contributing to the development of your own and team’s technical acumen
Reporting to Directors and Partners on the progress of projects and in particular identify any issues which may require escalation
Establishing effective working relationships directly with Clients
You have a minimum of 5 10 years’ experience working in a life insurance industry,
You understand all aspects of wealth management life insurance solutions (product) life cycle (application process, compliance, withdrawals, policy servicing, commissions, policy valuation, assets valuation, documents processing, ),
You have 5 -10 years’ experience in project management, are comfortable with project management tools and methodologies, and can manage multiples projects across multiple clients in parallel
You have experience in a business analysis function : analysis of processes, workflows, business and users’ requirements, test management
You have a previous exposure to digital transformation project(s) is an advantage; knowledge of Agile methodology is a plus
You have experience in managing and organising teams
You have a hands-on approach as well as energy and determination to deliver outstanding performances
You have strong analytical thinking, you are reliable, organized, curious, rigorous and proactive
You have excellent communication skills (verbal and written) and are fluent in English, (any other language will be an advantage)
You are a good team player and you are capable of working independently or in a team on multiple requests