Transfer Agent - Client Account Manager Italian speaking (M / F) - Permanent contract(
Numéro de l'emploi :
BNP ParibasSecurities Services , a subsidiary of theBNP Paribas group, is one of Europe's leading providers of custody services forsecurities.
The Luxembourgbranch plays a major part in its operations, offering clients high value-addedservices extending from custody to securities lending, fund administration,performance measurement and ratings, and bond issuance services.
To support itscurrent growth, BNP Paribas Securities Services is looking for a :
Transfer Agent - Client Account Manager - Italian speaking(M / F)
Your mission :
As a Client Account Management Agent, you will be thelead point of contact for all TA clients with an advanced knowledge of the TAservice offer, operational flows and client specifics.
You will ensure that the service provided to theclient is satisfying at all stages by collaborating with internal and externalstakeholders, with the aim of continuous improvement.
You will create, maintain and manage the relationshipwith the client in TA perimeter.
By joining us, youwill have the opportunity to :
Build a strong relationship with the clients
Participate to various projects
Take the lead and coordinate with various stakeholders to bringsolutions to our clients
Use your advanced communication skills on a daily basis
Yourresponsibilities will be :
To be the lead point of contact for BP2S clients (Funds / ManagementCompanies) within TA Luxembourg
To managethe relationship with the clients for TA services
Advantages of the position :
Be the interface between clients and TA department from BP2SLuxembourg in order to follow -up the daily service delivery
Ensure service delivery quality to client
Anticipate clients’ needs
Working environment :
You will join within the TransferAgent department, the Client Account Manager team where you will act as singlepoint of contact for our client within the department.
You will become part ofan entrepreneurial team with a clear strategy for growth. You will also havethe opportunity to work within a multicultural, pleasant and dynamicenvironment where you will get a personalized training plan to develop yourknowledge and skills.
Yourprofile : Education :
Master degree in Economics, Finance or a professional experience of manyyears in a banking institution
Strong knowledge of Transfer Agency
Previous successful experience in a similar position
BehaviouralSkills : Client focused
Ability to collaborate / Teamwork
Communication skills - oral& written
Be capable of working independently
TransversalSkills : Analytical Ability
Outlook, Excel, Word and PowerPoint are required.
Knowledge of Multifunds TA and NTAS will be an advantage
Be fluent in Italian and English or French. Any otherlanguage will be an advantage
During thefinalization of the recruitment process, the preselected candidate will beasked to provide us an extract from his / her criminal record dated less than 3months (record N 3 for Luxembourg), according to the dispositions of the lawfrom July 23 2016 concerning the criminal record.