Transfer Agent - Client Account Manager Italian speaking (M/F) - Permanent contract
BGL BNP Paribas
Luxembourg
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Transfer Agent - Client Account Manager Italian speaking (M / F) - Permanent contract(

Numéro de l'emploi :

AFS000691)

BNP ParibasSecurities Services , a subsidiary of theBNP Paribas group, is one of Europe's leading providers of custody services forsecurities.

The Luxembourgbranch plays a major part in its operations, offering clients high value-addedservices extending from custody to securities lending, fund administration,performance measurement and ratings, and bond issuance services.

To support itscurrent growth, BNP Paribas Securities Services is looking for a :

Transfer Agent - Client Account Manager - Italian speaking(M / F)

Your mission :

As a Client Account Management Agent, you will be thelead point of contact for all TA clients with an advanced knowledge of the TAservice offer, operational flows and client specifics.

You will ensure that the service provided to theclient is satisfying at all stages by collaborating with internal and externalstakeholders, with the aim of continuous improvement.

You will create, maintain and manage the relationshipwith the client in TA perimeter.

By joining us, youwill have the opportunity to :

Work independently

Build a strong relationship with the clients

Participate to various projects

Take the lead and coordinate with various stakeholders to bringsolutions to our clients

Use your advanced communication skills on a daily basis

Yourresponsibilities will be :

To be the lead point of contact for BP2S clients (Funds / ManagementCompanies) within TA Luxembourg

To managethe relationship with the clients for TA services

  • To ensure the guarantee of an excellent service delivery to BP2S clients for TA Luxembourg segment
  • Advantages of the position :

    Be the interface between clients and TA department from BP2SLuxembourg in order to follow -up the daily service delivery

    Ensure service delivery quality to client

    Anticipate clients’ needs

    Working environment :

    You will join within the TransferAgent department, the Client Account Manager team where you will act as singlepoint of contact for our client within the department.

    You will become part ofan entrepreneurial team with a clear strategy for growth. You will also havethe opportunity to work within a multicultural, pleasant and dynamicenvironment where you will get a personalized training plan to develop yourknowledge and skills.

    Yourprofile : Education :

    Education :

    Master degree in Economics, Finance or a professional experience of manyyears in a banking institution

    ProfessionalExperience :

    Strong knowledge of Transfer Agency

    Previous successful experience in a similar position

    BehaviouralSkills : Client focused

    Client focused

    Ability to collaborate / Teamwork

    Communication skills - oral& written

    Be capable of working independently

    TransversalSkills : Analytical Ability

    TechnicalSkills :

    Outlook, Excel, Word and PowerPoint are required.

    Knowledge of Multifunds TA and NTAS will be an advantage

    LanguageSkills :

    Be fluent in Italian and English or French. Any otherlanguage will be an advantage

    During thefinalization of the recruitment process, the preselected candidate will beasked to provide us an extract from his / her criminal record dated less than 3months (record N 3 for Luxembourg), according to the dispositions of the lawfrom July 23 2016 concerning the criminal record.

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