Experis IT Luxembourg is looking for a IT Monitoring Administrator to support the planning, architecture, analysis, design, implementation, administration, and operations of Monitoring solutions for one of its client.
As IT Monitoring Administrator you will cooperate with various IT departments to operate, administrate, produce, and document monitoring (server & application).
The IT Monitoring Administrator member operates, implements, and maintains monitoring technology in a 24x7 enterprise production environment.
You will be responsible of :
The administration of Monitoring platform
Insuring availability of monitoring solution (monitoring, alerting) in 24 / 7 mode (oncall)
Handling daily operation activities (requests, changes and incidents)
Insuring that requests and incidents are resolved within agreed KPI
Incident management : Responsible for informing incident manager, system and application owners of none completeness and / or none accuracy, critical error detected by the monitoring solution on regular basis.
Responding to technical support tickets for Monitoring features and configuration
Helping service owners translate business needs into monitoring solution
Configuring monitoring solution to deliver alerts
Deploying in production & administrating monitoring tools on the existing perimeter
Setup testing & validation of new applications (release, patch)
Maintaining documentation (how-to, normalization, installation)
Participating in monitoring technical projects
If necessary, provide training and support to application owners and technical team to enable them to respond to all data and quality standards.
If necessary, assist / support service owner to develop their internal process to ensure detection of error and proactive.
You have 1 to 3 years of experience in Monitoring / Supervision
You have some knowledge with those tools : BMC Proactive NET, Truesight,
You have some experience with Event management tools such as : BEM, HPOV, TIVOLI, Patrol, TMART, AppVisibility, Pandora,
You have some experience in application performance monitoring such as : APM dynatrace) PM MRL, KM
You are skilled in scripting with Shell (KSH, Bash) and Powershell
You have some experience in ITIL environments
You are able to supervise and work simultaneously on different activities with a variety of projects and short deadlines.
You have good analytical skills as well as time management skills, interpersonal and communication skills (written, verbal and presentation skills).
You are autonomous and energetic and a great Team player
If you are interested by this opportunity, do not hesitate to send us your application at the following adress :