Grow your career at IFDS
IFDS is a joint venture between affiliates of Boston-based State Street Corporation, the world’s leading provider of services to institutional investors, and DST Systems Inc.
a Kansas City, Missouri-based leading provider of shareholder accounting services and proprietary systems.
Both organizations have over 40 years’ experience and joint venture track record via our sister company in the US, Boston Financial Data Services (BFDS).
Together we form part of the world’s largest investor record-keeping / transfer agency services provider.
In the role of Transfer Agent - Platform you will be responsible for :
Under the Supervision of the Officer / AVP, the Dealing Manager is responsible for the management and supervision of the staff assigned to the group with respect to all aspects including the efficiency, accuracy, timeliness and training of the assigned staff.
Responsible for staff development, operations management, internal and external relationships. Participate in interviewing and hiring new staff.
Responsible for delivering quality service and for maintaining excellent work and service level standards.
Assume responsibility for the efficient day to day running of the group acting as a source of technical expertise for members of the group and other groups within the department.
Function at all times as a team player and ensure other members of the team do so too.
Ensures that task lists, job aids and procedures are up to date and followed and if necessary assist on creating missing documentations.
Demonstrate the ability to analyze a problem and obtain and evaluate information to reach sound conclusions. Know when to elevate a problem and keeps management informed
Develop strategies to increase the group’s efficiency; controls expenses; minimizes risk of loss. Participates willingly on initiatives and projects to encourage effective changes (best practices)
Demonstrate flexibility and capacity to prioritize and to deliver outcome even during challenging coverage situations and empowers the team to do the same.
Provide scheduled and ad-hoc reporting to Management.
Implement and adhere to the IFDS Luxembourg Oversight Model for all operational activities outsourced by IFDS Luxembourg to delegates
Provide support, oversight and follow up on outsourced services
Attend and contribute to operational, risk and audit meetings as required, and actively contribute to TA-wide initiatives and focus groups
Ensure adherence to existing procedures and controls. Keep procedural / system changes up to date and ensures incorporation into group procedures.
Play a supporting role to the Officer / AVP.
Work closely with the other departments within the IFDS.
To be successful in this role, your experience should include :
The Manager is typically vocationally qualified with at least 5 years of Transfer Agency or Financial Services experience. (5-7 years).
Has extensive operation management experience (minimum 2 years)
Procedural, technical and product knowledge of the Transfer Agency business. Preferably good knowledge about Banking, Clearing Platforms (Clearstream, Euroclear, ), Fund Industry, ETF Funds or Financial Markets in general.
Excellent administrative, organizational and business support skills.
Strong written and verbal communication skills, particularly formal report writing.
Excellent communication skills, fluent in English (written and oral) and one other European language. Other European languages are considered advantageous
Analytical mind-set, attention to detail
Enthusiastic with a positive can do attitude.
Self-starter, ability to work on own initiative