IT Application Engineer
KPMG Luxembourg
Moutfort, LU
il y a 5j
source : Monster

KPMG Luxembourg combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities.

As a leading consulting firm with more than 1,700 employees and more than 70 nationalities in Luxembourg, we know that our strength and capability come from our people, their experiences, culture and backgrounds.

KPMG Luxembourg is looking for forward-thinking and passionate people to make a difference to our Clients, People, and Communities.

We are looking for an IT Application Engineer to join our Internal Tech Platform App’s team. The Tech Platform team focuses on all in house software to improve the efficiency and processes of KPMG Luxembourg.

The team is dedicated to building, optimizing and maintaining the internal systems and that ultimately fuel the day to day operations of the organization.

As an App Engineer, you will work side by side with managers to learn, enhance and support our existing application portfolio.

You will be in charge of installation, configuration, 2nd and 3rd level support of Business application. You will ensure that best practices are followed, and compliant with audit and standard requirements as well as being responsible for any malfunction of applications and any analysis necessary to software requirements (change management, problem management, incident management, knowledge Management ).

Your responsibilities can include 2 types of duties : 1) IT Application Expert

  • Act as project Manager on specific project
  • Apply ITIL framework service transition (Release management, Changes management, Incident management, Problem Management, Knowledge management)
  • Work with Project Managers, Business Owners, Service Owners, Managed Service Partners, Operations teams and 3rd parties to ensure that projects are delivered in compliance
  • Implement and maintain effective processes and controls for daily operation of the areas as assigned
  • Identify Operations risks to ensure a successful transition to service
  • Ensure new Services have including Processes, SLAs, KPIs, monitoring commensurate with business requirements and priorities
  • Provide fully documented services, which are updated and maintained throughout the life of the service and are aligned to ITILv3 best practice and is in line with local and KPMG Global strategy
  • 2) Providing high level of support on business application, 3rd level of support

  • Maintain and monitor business applications
  • Modify current software and correcting errors which may help in adapting new hardware and upgrading interfaces
  • Ensure Incident resolution in line with our RTO / RPO
  • Install, deploy and troubleshoot issues relating to various Microsoft applications
  • Deliver support to existing business users and investigating and resolving application errors
  • Work closely with the business, external provider and KPMG Global
  • You have the following skills :

  • Bachelor’s degree or Master’s degree in IT or related fields (an intriguing reason for not having one can be an asset),
  • Work experience in a related field : between 2 and 7 years
  • Strong analysis and troubleshooting skills
  • Strong knowledge of MS Suite and O365
  • Fluent in English; French or German would be considered as an advantage
  • Your skills or knowledge in some of the following will be considered as an asset :

  • Technical expertise of Microsoft Windows server and usual roles (Active directory, GPO, DNS, IIS)
  • Technical expertise of Linux
  • Technical expertise on SSO integration
  • Technical expertise of Microsoft SQL and reporting services
  • Technical expertise of Microsoft Power shell and other scripting solution
  • Technical expertise of Microsoft Azure
  • ITIL v3 certification
  • Incident management and Problem management
  • Release management and change management
  • KPMG Luxembourg tries to create an exceptional employees experience and to foster a culture of learning and development.We are seeking keen and enthusiastic coworkers with the tenacity to learn, grow and be an invaluable member of the team.

    An individual with good problem solving and communication skills who has a passion for software applications and isn’t afraid to take on a challenge.

    Someone who can work well on their own as well as within a team. Interested?If your profile fits the above description, send us your CV and cover letter.

    By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

    KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

    Our recruiting decisions are based on your experience and skills.

    Signaler cette offre d'emploi

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Formulaire de candidature