Seqvoia - Client Services Officer
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To cover for a one-year parental leave, we are looking for a first point of contact for our clients : FULL-TIME, CDD

The candidate will be in charge of a dedicated client base. Responsibilities include responding efficiently and professionally to requests and coordinating the effort of the company resources to achieve this goal.

For this position, we are looking for a candidate with a first experience in the fund industry.

The right candidate must be passionate about serving clients with a continuous desire to expand his / her knowledge and skills.

What you will do

  • Act as a first line of support, providing technical assistance and advise to our clients on a daily basis
  • Build and maintain excellent professional relationships with our clients to understand and identify new and existing needs and support new business lines
  • Perform regular client visits and service reviews with the ability to travel as required
  • What should you have

  • Very good English and French (written and spoken)
  • Positive attitude with customers and internal parties, excellent written, verbal and communications skills
  • Proven ability to handle multiple tasks, manage conflicting priorities and remain calm in stressful situations
  • Excellent computer skills (Microsoft Excel, Word, Power Point, etc.) and demonstrated ability to adapt to new programs and learn quickly
  • What makes you stand out

  • First experience in fund documentation and / or servicing the fund industry
  • Understanding of software development process
  • Project coordination / project management experience
  • Additional languages
  • What we offer

  • Join a growing innovative RegTech company in Luxembourg
  • Work in an environment that is both demanding and fun
  • Be part of a dynamic, entrepreneurial structure
  • SEQVOIA supports your personal development through internal and external trainings

    Possibility for role to turn into a permanent position


    If you are looking forward to a challenging role in a skilled and multidisciplinary team, send your application to info

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