IT User Support Analyst
Infeurope S.A.
il y a 29j

infeurope is a Luxembourg based service provider and was founded in 1983. We are working mostly for European Institutions and International Organisations in Europe.

For a project with an major International Organisation we are looking for an

IT User Support Analyst (m / f)

to start immediately for a Luxembourg based user support project.

Tasks :

support users of a specialised software package (training will be provided)

report on incidents

setting-up of a FAQ database

coordination with the onsite front-office team

Profile :

Bachelor degree, ideally in informatics or related matters

very good command of English and French or German

service oriented attitude

good team player

aptitude to work in a multilingual and multicultural working environment

ideally first working experience in a user support team.

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