Software Support Specialist
Dennemeyer
Howald Luxembourg
il y a 8j

Your tasks

  • First and second level support for our software and websites
  • Trace and debugg software applications
  • Monitor and dispatch issues to our development
  • Configure the software
  • Setup or program custom reports
  • Create custom scripts using our self-developed scripting language
  • Perform database configuration via SQL
  • Teach colleagues and clients with regard to our different software products
  • Essential

  • Minimum of three years working experience or education in the field of IT
  • Ability to work both autonomously and with a team
  • Ability to multitask and to self-organize
  • Strong analytical thinking and problem solving skills
  • Service oriented working attitude
  • Excellent communication skills
  • Proficient in spoken and written English
  • Good knowledge of SQL
  • Good understanding of Windows server architecture
  • Basic knowledge of network technologies
  • Ability to listen carefully and explain efficiently
  • Prove a hands-on mentality and independent working style, be highly motivated to take up responsibility and to complete assignments in a timely manner
  • Commitment to a long-term employment
  • Assets

  • Fluent in two of the following languages : French, English and German
  • Customer Service experience
  • Experience in Visual Studio, Component One Report Design, Web Deployment
  • Experience in the field of Intellectual Property
  • What we offer

  • An adequate remuneration package
  • Working in an internationally active company
  • Specific internal training
  • The opportunity to develop a long-term career in the field of Intellectual Property
  • Relaxed, flexible and welcoming work environment focused on teamwork and productivity
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