1st line IT Support / Helpdesk Analyst (m/f)
Broadcasting Center Europe SA
Luxembourg
il y a 5j

Responsibilities :

  • Based in Luxembourg, he / she will perform remote or local providing 1st level support to our users or customers,
  • Write operational documentations,
  • Diagnostic problems with applications or devices, first call resolution,
  • Perform routine tasks and quality check in the ticketing system,
  • Be part on a regularly basis of duties (24 x 7),
  • Possible short mission abroad.
  • Profile :

  • Good knowledge in Microsoft products,
  • Working experience with hardware : PC, printers, servers,
  • Working experience with Linux is a plus,
  • Knowledge in ITIL is an asset,
  • Fluent in French / English (German or Luxemburgish is an asset),
  • Very good communication,
  • Team player and able to work autonomously,
  • Enthusiastic and highly self-motivated,
  • Like to work in a multi-cultural and challenging environment,
  • Willing to improve personal skills in new technologies.
  • Broadcasting Center Europe (BCE) is a European leader in media services, system integration and software development in the areas of television, radio, production and postproduction, telecommunication and IT.

    With its extensive experience on the media market, our team provides high-quality services and will always find the solution that matches your project and budget.

    With more than 200 highly qualified and motivated people, BCE serves about 400 clients in various sectors, such as TV channels, radio stations, film distributors, producers, advertising companies, telecommunications operators and public services.

    BCE is part of RTL Group, leader across broadcast, content and digital.

    Country : Luxembourg

    State / Region : Luxembourg

    Postal Code : L1543

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