ABOUT THE JOB l What will you do?
The Head of IT Infrastructure, Data Warehouse & Production leads the IT Infrastructure, Data Warehouse & Production team within the IT Services Department and will be responsible for the following activities :
Manage the Run the Bank’ activities
Lead team meetings, participate in steering committees and provide Information, dashboards and KPIs to different stakeholders
Liaise with various stakeholders to understand constraints and adapt activities accordingly
Establish a Can Do’ attitude and mind set, identifying opportunities rather than problems
Support and drive the Change the Bank’ activities
Collaborate with different stakeholders such as Architecture and Technology’, ISO, and Development & Test functions, but also second line of defence and PMO office for guidance related to your activities
Organise the team around a service-oriented mind set with quality and reliability as core values
Prepare the future of the department through active participation in the bank’s transformation programme
The Head of IT Operations role reports to the Chief Information Officer
ABOUT YOU l What’s your background?
University degree in computer science, information systems or similar, or relevant experience in a similar position
Previous experience in the banking sector or financial industry is advantageous
Broad and conceptual understanding of IT technology (client server architecture, backup mechanisms, database technology, archiving and scheduling systems, etc.)
Experience in transitioning from on premises’ to a consumption of service’ based model and the governance schemes required for successful implementation
Certified trainings in IT service management, lean management; knowledge and understanding of DEVOPS concepts
Ability to work together with architecture & Technology teams, but also development and test management, understanding constraints and identifying opportunities for positive change
Experience in transforming technology-focused IT staff to a service-oriented, processes and quality mind set
Understanding of the regulatory environment in terms of outsourcing and cloud requirements
WHAT WE EXPECT l What are your skills?
Analytical mind set
Strong communication and problem-solving skills
Teamwork skills and the ability to communicate, lead and motivate all involved stakeholders
Positive attitude, supporting and driving the shift from technology focus to the consumption of services
Results-oriented team player who can grow and develop the team
Ability to work autonomously, balancing important and urgent activities
Fluency in English is mandatory; good knowledge of French and / or German is advantageous
WHAT WE OFFER l What advantages will you have?
Wide range of attractive benefits, e.g. Sympass, luncheon vouchers, transportation allowance, etc.
Dynamic and international work environment
Participation in various CSR initiatives