DESCRIPTION / RESPONSIBILITIES : International Financial Data Services (IFDS) is the leading supplier of third-party administration and IT services to European investment clients and their customers.
Â We employ over 3000 staff across the UK, Ireland, Luxembourg, Thailand and Mumbai.Â We are seeking an experienced Transfer Agency Manager to join our Oversight team.
Â As part of a distinct team within the business, this is an excellent opportunity for a driven and motivated professional to develop their financial career within a leading organization.
Act as the main relationship contact with all offshore partners within the defined area of responsibility.
Establish and maintain close relationships at all levels with the offshore partner, ensuring any escalated issues are resolved quickly and effectively within agreed timescales.
Implement appropriate Corporate Governance with each of the offshore partners ensuring that supporting documentation is standard and consistent.
Ensure Compliance with Luxembourg and Ireland Outsourcing regulations for the Central Bank of Ireland and for the equivalent CSSF regulations in Luxembourg.
Ensure that the IFDS oversight model is implemented for all operational activities outsourced by IFDSI / L to third parties.
Ensure changes in operational activities are reflected in delegated services and SLAs.
Build strong working relationships with management and staff across all functions to achieve oversight objectives.
Act as a point of escalation for oversight / control concerns and manage these issues to resolution, in line with the internal escalation policy.
A minimum of 10 years’ experience within a financial services or banking environment.
Third level / university degree in a relevant discipline, e.g.
Business, Finance etc.
Procedural, technical and product knowledge of the Transfer Agency business including a broad knowledge of legislation and regulations, including regulatory oversight requirements.
Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.Â
Strong written and verbal communication skills, attention to detail, analytical mind-set and influencing ability.
Experience of working within a high pressure environment with experience of meeting multiple deadlines.
Leadership - Experience in or demonstrated ability to lead teams without formal responsibility and interacting and building rapport with teams of all levels.
Problem solving ability - Fast, clear and independent thinker who is naturally curious about how things work; is metrics and numbers savvy;
has an analytical mind-set and is solution focused.Â Ability to see the bigger picture, take initiative and offer solutions.