Principal, Industrial and Employee Relations, Global Labor Standards
Amazon
Luxembourg, LUX
il y a 3j

Job summary

The Global Workforce Labor Standards team (GLS) supports Amazon Worldwide Consumer ensuring consistency and reducing compliance risks in our employment practices and policies worldwide.

The team informs Amazon Employee Relations (ER) services and drive accountability by ensuring prioritization, visibility and compliance of our HR policies and practices across business lines.

GLS team is looking for an Employee Relations Principal (ER Principal) with a demonstrated passion for building innovative new programs and teams focused on creating and maintaining a positive employee experience for our corporate employees in Europe.

ER is responsible for reducing risk to the business by developing programs to empower the next generation of high-performing, empathetic leaders.

Our programs are global in scale and we continually innovate to transform and improve the employee experience. Candidates must have a successful record of building new programs, improving existing portfolios, managing high-performing teams and executing at scale.

The EU Corporate ER Principal will play a critical role in advancing our mission. You will join a team of ER professionals, including former HR, operational, program and legal leaders, and will help shape the culture and direction of this team.

You will be supporting Amazon's Corporate portfolio and have impact on the daily work of over the corporate Amazonian population.

We’ve found the best Employee Relations leaders come from backgrounds that involve working across numerous fields and areas.

The consistent thread, however, is an exceptional ability to communicate both written and verbal.

Key job responsibilities

  • Thought Leader : Provide strategic ER thought leadership, business partnership to leaders at all levels.
  • Amplify the Voice of the Employee : Identify defects in the employee experience, make recommendations, and implement appropriate solutions.
  • Active approach : Manage Equal Employment Opportunity (EEO) concerns (e.g., Harassment, Retaliation, Discrimination based on a legally protected category or for legally protected activities) of corporate employees.
  • Solution focused : Manage complaints from multiple corporate employees alleging serious and widespread concerns.
  • Lead Cross-Functional Collaboration : Interact with all levels of employees and act as the bridge between ER, Corporate stakeholders, senior leaders and employees
  • Deliver Insight. Utilize data associated with insight gathering initiatives to deliver meaningful insights and trends directly from the voice of our employees to leaders.
  • Effective Communication : Make sense of complex information and communicate effectively to audiences of varying levels of experience.
  • Manage partners to identify endemic issues and pull-in the right stakeholders to create and implement strategic solutions.

    Present recommendations in business reviews and identify opportunities to scale solutions

  • ER Community of Excellence : develop team goals and set expectations across the Corporate ER team.
  • Scale : Facilitate proper stakeholder engagement to integrate programs and offerings that offer duplicative solutions.
  • A day in the life

    In this newly created role, the EU Corporate ER Principal will focus on long term strategy for EU Corporate and increasing the effectiveness of our Corporate businesses by identifying, prioritizing and fixing employee experience defects.

    The programs will align Employee Relations’ curated services, technology, messaging, and auditing mechanisms to deliver results on behalf of our Corporate employees.

    About the team

    Employee Relations is responsible for reducing risk to the business by developing programs to empower the next generation of high-performing, empathetic leaders.

    Our programs are global in scale and we continually innovate to transform and improve the employee experience. Candidates must have a successful record of building new programs, improving existing portfolios, managing EEO cases and executing at scale.

    BASIC QUALIFICATIONS

    Bachelor’s Degree required.

  • Proven track record of confident communication and management of stakeholders across all levels of an organization, including the ability to propose complex solutions and explanations in writing.
  • Proven relevant experience in Industrial and employee relations.
  • Exceptional written and verbal communication skills.
  • Able to demonstrate sound judgment even in ambiguous or stressful situations.
  • High-level leadership and decision-making skills.
  • Proven track record leading quality programs with spirit of continuous improvement.
  • Fluent English.
  • PREFERRED QUALIFICATIONS

    Lean / Continuous Improvement experience, training or certification.

  • Fluent in other languages
  • You are empathetic at your core; you love asking the right questions just as much as solving the problem.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • You will have a positive, proactive and flexible style and an uncanny ability to deal with ambiguity, seeing the bigger picture and detail simultaneously.
  • Demonstrated ability to go beyond the scope of a project to understand business strategy and highlight opportunities where we can add more value.
  • Experience in different regions employment law
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