iStorm - IT Service Desk
Luxembourg, Luxembourg
il y a 15j
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Our client Our client is a fast-growing finance & corporate service provider which faces a constant growth through internal & external business acquisitions.

Active all over Europe, it serves local & international clients in various fields.

To strengthen their team, has been mandated to recruit an IT Service Desk Analyst.

Description As IT Service Desk you will have a wide range of responsibilities.

  • Your main tasks will be to Analyse complex problems with other support staff; First / second user incident resolution; Evaluate and analyse incident reports;
  • Support Hardware / software application installation; Audit and document client desktop and laptop system.

    Profile Bachelor Degree in computer science; 3-4 years of experience in a similar role; Industry-leading networking and application certifications would be an asset (such as MCTS, MCITP, Mcm, etc.

    Knowledge of Active Directory, Windows 10, Microsoft Office Suite 2010 and 2016, knowledge of Microsoft Exchange would be an advantage Commercial and service oriented mind-

    set; Very good command of English and French; Flexibility of working hours (possibility to participate in scheduled 24 / 7 on call support).

    If you think that your profile could match with this description, don't hesitate to apply!

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