Senior Solutions Consultant (Social Media Analytics)
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Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts.

They are seen as the internal and external consultants for customers, prospects and internal employees. Solutions provides strategic advice and are the industry (and product) experts for sales, marketing, product and customer success teams across Talkwalker.

The solutions team is the connector and collaborator across all Talkwalker departments, sharing best practices and providing high-level expertise internally and externally.

The department knows the personas we sell to and the Industry (Communications, Digital Marketing, Research and Social Listening.

We are digital storytellers, and seen as a trusted advisor, with the ability to articulate the challenge, solution and value and integrate them into the conversations with clients and prospects.

The team understands how to apply Protect, Measure and Promote knowledge across an organization. They run, organize and plans POCs, presentations to clients, dashboard presentations and participates in QBR meetings.

Our core values include : · We always find a solution· Strategic Experts· Persuasive Storytellers· Team-players· PassionateTalkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages.

The company is extremely international with headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, and Paris.

Key responsibilities :

  • Create tailor demo environments and presentations to showcase Talkwalker to prospects
  • Participate in Sales pitches & present live Talkwalker to prospects
  • Design sales arguments and value propositions for new products and use cases
  • Provide Talkwalker’s expertise and advise sales, prospects & customers
  • Define & Implement listening and analytics strategies within large enterprise accounts
  • Illustrate Talkwalker use cases within presentations, workshops or conferences
  • Audit customers projects and advise on best practices
  • Provide product feedback and test new beta version of Talkwalker
  • Assist in the creation of go to market strategies for new products
  • Contribute to Global Solutions Industry Newsletter
  • Participate in Solutions team monthly webinars
  • Facilitate the dissemination of knowledge & expertise across teams
  • Qualifications :

  • You have relevant experience in the following industries : media monitoring, consumer insights / market research, communication, or marketing
  • You have been working in the digital landscape
  • You are at ease with analysis and have relevant experience in deriving insights from large data sets
  • You have gained experience in a business development, sales or customer success role
  • You have excellent written and verbal communication skills, presenting to large and small audiences
  • You have a university degree or an equivalent qualification
  • You are fluent in English & French, one of these languages (German, Italian, Spanish) would be an asset
  • You have a ''can do'' mentality
  • What we Offer :
  • Work visa
  • Work visa
  • Optional health insurance
  • Lunch vouchers
  • Ski trip, summer barbecue, Christmas party
  • Monthly company lunches & afterwork
  • Monthly sport & social activities
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