CLIENT SERVICES OFFICER - DUTCH SPEAKER (M / F)
DO Recruitment Advisors are recruiting a Client Services Officer for the Client Relationship Services Department of an Asset Management company in Luxembourg.
As Client Services Officer, you will play a valuable role in supporting the Benelux Sales Team who are located both in Luxembourg and in Belgium.
THE JOB :
Generally : develop and maintain relationship with our sales colleagues located in Luxembourg and Belgium and provide them with proactive service;
Take care of all requests and queries coming from institutional clients ( international wealth management professionals, private banks, global custodians and execution platforms, retail banking organisations, external asset managers, etc.
in close co-operation with internal stakeholders ( Product Management, Legal department, Fund Data department, Marketing etc.) ;
Look after all sales supportive tasks the planning, organisation and execution of road shows, client events, fairs and mailing campaigns;
Co-ordinate client distribution contracts, Operation memorandums and account set ups with the Transfer Agency & Compliance Department;
Ensure all relevant Fund administration and Transfer Agency related activities and understand the different trailer fee set-ups;
Maintain client information in the CRM system, ensuring completeness, accuracy;
Occasionally participate at client events.
THE CANDIDATE PROFILE :
At least 2 years' experience in a similar position in the Fund Distribution or Asset Management area
Fluent in Dutch with solid skills in written and spoken English;
Have a basic knowledge about the Value chain of Investment Funds and have already had a first experience in the Fund Industry ;
Proficiency in Word, Excel and PowerPoint; knowledge of Salesforce would be relevant.
Are a self-starter, well organised, multi-tasking with the ability to set priorities and handle problems in a calm and efficient manner ;
Have great communication skills and service minded;
Are motivated, service-minded, stress resistant who enjoys working in an international, agile environment.
THE CLIENT :
Our client is an Asset Management Company with presence in more than 15 countries around Europe.
At the final stages of the recruitment process, some of our clients ask the successful candidate to provide supporting documentation such as, for example, copies of diplomas or proof of previous jobs, and a standard criminal record check might also be requested.