We are currently looking for a Customer Service Employee to join our team in Luxembourg! Your Role The Customer Service acts as centralized interface / helpdesk between our customers, the Overland department and the suppliers.
Your tasks and responsibilities Interlocutor for all customer requests Treat negative reporting in case of deviations on requested deliveries (delays, difficulties, damages) Complaint handling Organization of specific transports (express, etc.
French will be an asset Good experience in the Customer Service business Knowledge about transport / logistics processes Able to take responsibility Team Player Ability to fulfill critical tasks on time, keep schedules and deadlines Strong affinity with required customer quality standards Learn more >
kncareers.com Reference Number : req47349