I.T. Support Technician Helpdesk (m/f)
Husky Injection Molding Systems Ltd.
il y a 1 mois

Husky is a global company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values.

We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy and offer career development opportunities, as well as an apprenticeship and internship program.

Husky offers a wealth of opportunity for personal growth and development. Most importantly, Husky offers an opportunity to work with and be challenged by a team of great people.

Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change.

At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky’s EMEA headquarters is located in Luxembourg on a large, beautiful campus with well-kept grounds. Features include an onsite canteen, open office concept, fitness and wellness center, intramural sports activities and clean, state-

of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment, competitive compensation and an attractive benefits package.

Husky is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution then we want you to join the Husky team!

Job Description

As part of our dynamic customer focused I.T. Team, you will solve general 1st and 2nd level support as well as 1st line server hardware and software problems within SLA timing and quality for our facility in Luxembourg.

You will operate from our Luxembourg campus in Dudelange and you will report to the Helpdesk Team Leader in Luxembourg.


  • As part of the entire helpdesk team you will be responsible for approx. 1000 users.
  • Installation & maintenance of various end-user clients as well as IT systems
  • Network maintenance
  • Orders and warehouse management of IT equipment
  • Good understanding of business processes in a discrete manufacturing environment
  • Provide support and solutions to others mostly by phone
  • Involved in either local of company wide tasks or projects.
  • Qualifications

  • Degree within Information Technology or equivalent experience
  • 2 3 years working experience within a service desk environment
  • Knowledge of hard- and software environment related to : Common software in use on PC / laptop hardware and remote connectivity / security systems
  • Network knowledge such as WAN, LAN and PAN, as well as databases, servers, security related systems and telecom
  • Good analytical and interpersonal skills
  • Attention to detail
  • Fluent in English on a verbal and written base
  • Additional language skills considered an asset
  • Husky Injection Molding Systems offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.

    We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky also values being a great place to work and strives to maintain a safe workplace.

    No agency or telephone inquires please.

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