Amazon EU is looking for a talented Senior Product Manager responsible for supporting our EU Expansion projects. You will be responsible for driving and facilitating cross-
functional development activities and projects.
In cooperation with our technical teams, define and improve the customer experience for the final customer.
Work with our seller services team to enable better cross-border seller experience.
Support the EU Transportation team in improving the delivery experience for our export customers.
Continuously work to improve the shopping experience for our international customers through customer service improvement initiatives.
Build metrics reports to monitor performance.
The collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch.
Lead and coordinate design / implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions.
Make appropriate tradeoffs to optimize time-to- market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-
functional and remote project teams.
The position is based in Amazon’s EU Headquarters in the city of Luxembourg. The Grand Duchy of Luxembourg is a diverse and multicultural country located in the heart of Europe, bordered by France, Belgium and Germany.
This role will part of the Luxembourg retail team and will report to the Senior Manager, EU Exports. The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-
paced and highly collaborative environment.
4-10 years of work experience, of which at least 2 years’ experience analyzing and improving the performance of a business
Exceptional analytical skills with a great attention to detail
Intense customer focus
Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines
Strong computer skills (e.g. Excel, Access, SQL) and the willingness to develop those further.
Enjoys working in international cross-functional teams
Strong communication skills and able to conduct business in English
Experience in online retailing