Do you have affinity with IT and customer quality standards? Bridge the gap between the implementation team and our End-users for our Transport and Warehouse management applications.
Please take a look at our job description and feel free to share your CV with us. We are always open to have a conversation with good candidates, even though, the vacancy is not open at this moment, but opportunities may be available soon.
YOUR ROLEThe superuser will be supporting all aspects of operations using existing WMS and TMS knowledge to help drive an efficient operation as well as overcoming any system hurdles.
YOUR RESPONSIBILITIESTake care for optimal functionality and use of our operational IT systems (WMS, TMS, and others), and implement problem analysis and structural improvements from incidentsMigration of existing applications to new applications and implementation of new customers in our logistics systems.
Configuration and logical mapping of our WMS / TMS system.Analysis and optimization of work / process flows, implementation of resulting applications.
Analyze functional requirements / definition of functional requirement specifications. Support of local organization in description of processes and procedures and assistance in introducing these procedures.
Release of operational applications and change management. Definition of test procedures (test cases, test documentation) and testing of bug fixes, release upgrades, and new functions.
As a Superuser, you provide training to key users in our operational IT systems. In terms of new features, continuous explanation and training to users regarding the use of systems.
You will also be responsible for preparing and maintaining training materials and securing the knowledge.Assistance in tender analysis and answering of tender documents, analysis of requested IS functionality and description of the resulting solutions that can be offered.
YOUR SKILLS AND EXPERIENCESIT related studies or adequate experience in an IT-related environment (Bachelor and / or Master)1 to 3 years experience in autonomous administration of IT applicationsKnowledge of and / or affinity with ICT, logistics processes and automation information systemsBe able to analyze problems clearly and quickly come to a practical solutionExperience as Application Specialist (Power User) and / or WMS / TMS implementation is a proPragmatic and proactive settingFlexible, independent and result-oriented, looking for continuous improvementsStrong knowledge of English, German or French is a plus
GOOD REASON TO JOINKuehne + Nagel in Luxembourg was founded in 1970 and currently has around 700 employees with over 30 different nationalities.
Located at the very heart of Europe, and as such the ideal starting place to travel in Europe, Luxembourg is known by its diversity, amazing nature and beautiful castles.
Our head office is located in Contern, an industrial zone in the south-eastern part of Luxembourg (easily reachable by car or public transportation from Luxembourg, Germany, France or Belgium).
We offer a position within a strong international environment with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.
ABOUT KUEHNE + NAGELWith over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.