Société Générale Securities Services (SGSS), the Securities business line of Société Générale Group, is one of the main Administration and Custody actors for mutual funds in Luxembourg.
We offer a complete range of services for institutional clients : liquidity management, compensation, depositary and conservation services, funds administration and asset servicing, transfer agent and issuer services.
The Senior Agent will process the daily dealing activities which are under his / her scope and will support the Junior Agents with complex queries handling.
The Senior Agent will be managing some tasks which the Team Leader will delegate.
As a referee of the team, the Senior Agent will need to display professionalism, integrity, flexibility (late shift), team spirit and team work.
The Senior Agent reports directly to the Team Leaders of the Fund Order Processing Service and provides support on various types of subjects :
Receive and place manual transactions received from shareholders (subscriptions, redemptions, switches and transfers) in the transfer agency system, according to procedures in place;
Manage the SWIFT queues and ensure the SWIFT repair messages are processed within the funds trading cut-off times;
Ensure daily deadlines are met in a multi-batch environment;
Ensure effective understanding of specific process and strict adherence to procedure;
Accurate and error free processing is expected;
Handle internal and external queries in a professional and timely manner;
Chase clients and internal departments when requested in the case of a query management;
Participate in periodic audits, Compliance and Risk sample checks;
Act as point of reference or expertise for colleagues;
Ensure effective compliance and controls in own area;
Prepare / update procedures and checklists in cooperation with the team leader ;
Escalate any issue to Team Leader, suggesting resolution where possible.
2 to 4 years of experience in TA Dealing;
Good command of French and English; any other language would be an asset, especially German;
Good knowledge of Windows and MS Office;
Good knowledge of the Dealing (UCITS);
Good understanding of the intra (Registration / Reconciliation) interdependencies within a Transfer Agency Department;
Good knowledge of MFTA would be an advantage;
Knowledge / Experience on the TA flows with Fund Accounting and Custody would be an added advantage;
Result oriented (able to assess a situation and resolve it in a timely manner), on the basis of the technical skills and risk features;
Good organizational skills and quality focused;
Good time management and communication skills;
Ability to work under pressure;
Availability for a 12 month mission.