Job responsibilities Operational support. Ensure uptime of manufacturing systems; shop floor or industrial computers, thin clients, servers, scanners, tag printers, standard printers, network devices Operational support.
software documentation, hardware documentation (network & power layout), etc Training ; share knowledge and train other console operators, users, maintenance teams, Successfully perform "hands on" technical operations and activities in order to meet department objectives and customer needs.
Ensure helpdesk and desktop support is provided to the organization at business agreed SLA's and best practice methodologies.
Education : The candidate must have at least a degree in Computer Sciences / Information Technology. Languages : Fluent in French or Luxembourgish is must.
willing to work on shifts, during public holidays, weekends and nights Ability to communicate technical information to a non-technical audience.
Demonstrated ability and willingness to support new systems and processes. Self-starter and ability to participate on complex projects.
Sense of responsibility Good communication and interpersonal skills Initiative and capability to work independently and in a team