Deadline for application : 9 May 2021
We are looking for a trainee to assist the Facilities Management (FM) team in their duties during a period of six months (starting ideally on 1 June 2021).
The trainee will also drive various assigned tasks and projects on tactical and operational levels. S / he will report to Head of IT and Operations.
The European Stability Mechanism ( ESM ) is the permanent crisis resolution mechanism for euro area countries. It provides financial assistance to Members facing financing difficulties.
European leaders have agreed to an expanded mandate for the ESM, which it will implement in the years ahead. The ESM will have a stronger role in the analysis of financial stability risks and design of policy measures in programmes, jointly with the European Commission;
it will provide the Single Resolution Board with a financial backstop to support effective and orderly resolution of banks.
In the context of the current Covid-19 crisis, the ESM has established a precautionary credit line as one important element in the joint European response to the pandemic.
The ESM is a unique place to work with around 210 individuals from around the world committed to making a difference to the future of the euro area.
It recruits talented professionals of any nationality from both the private and public sector.
Assist the Service Desk in providing internal client services (e.g. : respond to requests and incidents, assign tasks to team members and service providers, supervise delivery dates, internal communication, and FM-marketing , participate in relevant meetings, perform reporting and documentation tasks)
Monitor and report on service providers (e.g. via meetings, follow-ups, ordering and invoice controlling, quality checks, planning of recurring tasks)
Participate in projects such as requests for proposals, enhancement of tools and evolving ways of working, potential space modification initiatives, and management of internal events
Assist in the management of inventory and space, including statistics and reporting (e.g. use of workspaces and other facilities, stock of supplies, key and badge management)
Evaluate FM-related procedures and documentation, including suggesting improvements and supervising compliant way of working for the FM team
Update tools and documentation (CAiFM / IWSM, AutoCAD, SharePoint, Oracle)
Perform administrative tasks such as filing work sheets, proposals, and other documentation
KEY BACKGROUND & EXPERIENCE
You must have at least a completed a bachelor's degree in a facility management field. Successful completion of all relevant courses according to the university curriculum and entitlement for a work placement according to this curriculum is required.
Fluent English (spoken and written) is a must, any other languages (especially French and German) are considered an asset
Work experience in the field of Facilities Management or customer services is considered a strong asset, including previous traineeships
Practical understanding of operational and tactical FM, especially related to the key accountabilities above
Advanced MS Office skills, ServiceNow, AutoCAD, SharePoint, and ORACLE basics are considered an asset
Service-oriented and hands-on mindset
Analytical thinker, self-directed, diligent, and organised
Curiosity about new ways of working and tools
Ability to adjust communication to the audience (customer, service providers, team)
APPLICATION PROCESS AND PRACTICAL INFORMATION
Deadline for application : 9 May 2021
Expected starting date : June 2021
Duration : 6 months
Note : Please make sure your availability clearly appears in your cover letter.
The ESM aims to provide equal opportunity to all candidates irrespective of their gender, nationality, age, race, culture, education, religious beliefs, sexual orientation or disability.
To further enhance the diversity of our workforce, we particularly encourage women to apply.