IT Application Support
1273 Luxembourg, LU
il y a 1j
source :

Company description : JAO facilitates the European electricity market by allocating cross border transmission capacity, playing a key role at the heart of Europe’s electricity market.

JAO does this by auctioning the available capacity. We operate on regulated markets in 17 countries on 27 borders, all of which are connected in a single trading platform with one harmonised regulated framework.

Being an essential company, JAO remains strong during this period of uncertain time. Job description : The IT Application Support is responsible for second / third level support of the IT systems, monitoring, reporting troubleshooting and deployment of new tools.

He / She is knowledgeable of all computer systems and networks in the organization. He / She shall ensure the proper maintenance and deployment of the systems.

He / She will be in charge of new JAVA developments. The IT Application Support functionally reports to the IT Manager and is under the Chief Operations Officer department.

  • Responsibilities : First point of contact for internal users and supporting company staff in case of IT related questions;
  • Troubleshooting external user issues and providing second level support where appropriate; Providing resolution for ongoing IT issues;
  • Developing JAVA tools and applications to facilitate JAO’s business processes Participating in Disaster Recovery Tests; Making suggestion and implementing improvements of internal IT related risks and help mitigate them;
  • Deploy applications through different environments Maintain and support business applications following existing procedures Must Have Requirements : Knowledge of IT systems and networks;
  • User support and troubleshooting; JAVA development Analytic reasoning; Solution oriented; Excellent communication skills;
  • Open mind with an interest in discovering root causes and solving problems. Nice To Have Requirements : Experience with LINUX server Experience with Databases (Oracle / MySQL / MSSQL / PostgreSQL.

  • Experience with JAVA Enterprise framework Experience with Application support troubleshooting / analysing / providing solution Additional Requirement : According to the Luxembourg law of July 23rd 2016 (as amended), the s...
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