The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible.
This role is based our of our Luxembourg corporate office and is for an experienced, passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed Program Manager.
The person has a strong delivery record and leadership experience to own and execute strategic, cross-functional projects.
As a Program Manager you will help Amazon Logistics manage, improve, and optimize the way parcels are shipped from our fulfilment centres and delivered to our customers.
This role will oversees the coordination and administration of all aspects of an on-going program including volume planning, software designing and driving process improvements across various stakeholders from Fulfilment centres, Amazon Middle Mile services, and delivery station operational teams.
The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with large scale of data.
Key responsibilities but not limited to would be
Drive volume planning accuracy for weekly / daily station scheduling, working with local in country planning and operational teams.
Work with business teams across the company to define requirements and high level process / system solutions.
Serve as liaison between the EU Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations.
Lead cross-functional business and development teams to drive improvement programs.
Manage the timelines for all teams to support project launches.
This position involves regular communication with project sponsors on status, risks and change control. Stakeholder management, cross-team coordination, project management, and executive presentation skills are essential.
Master’s level degree, numerate subjects, and / or MBA from a top School.
Results-oriented , makes things happen, ability to move fast, innovate and simplify
Entrepreneurial mindset, with the tenacity to develop ideas independently to take ownership.
7+ years of professional experiences in Supply Chain / Transportation or related environment for an International company.
Strong data manipulation background and works with numbers on a daily basis and Experience with analyzing big data sets
Strong leadership skills and experience managing people
Proven track record of improving the end to value chain and experience designing advanced Supply Chain processes and implementing world class Supply Chain / Logistics tools
Demonstrated ability to handle multiple competing priorities and projects in a fast-paced environment with a proven track record for delivering results on large, cross functional, international milestone projects
Experience in direct-to-customer fulfillment or distribution center
Familiarity with supply chain management and transportation concepts : forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP
Experience of SQL and data-driven decision making skills
Preferred masters in Engineering, Statistics, Computer Science, Business Analytics, Information Systems or related field.
5+ years of relevant work experience in a role requiring application of analytic skills to integrate data into operational planning.
Working knowledge of SQL / ETL and visualization tools like tableau.
An ability and interest to work in a fast-paced and rapidly-changing environment.
Recent experience in project management, handling multiple priorities, and working with varied stakeholders.
Customer focus and professional demeanour.
A work ethic based on a strong desire to exceed expectations.
Interpersonal skills, including written and oral communication skills.