D365 Senior Functional Consultant (f/m)
EY
Luxembourg, LU, L-
il y a 2j

The opportunity

your next adventure awaits

As part of the Microsoft Business Application success in helping our clients in transformation leveraging Power Platform and D, we are looking for Senior Consultant for Dynamics Customer engagement (CE) experience.

As a D Consultant, you will leverage your experience completed with state-of-the-art trainings, in order to support our clients in defining the appropriate roadmaps for transformation.

Your responsibilities may include but are not limited to :

  • You are a function consultant with experience in understanding customer problems and analyzing customer’s needs and formulating recommendations
  • Capture, define requirements and build backlog for the team
  • Facilitating change management from technical and organizational aspects
  • Simplify and standardize processes as well as overseeing effective D development and testing activities.
  • Support in building demos for pre-sales and client workshops
  • Able to manage Senior leadership workshops
  • What we look for

  • You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success.
  • We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.

  • You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
  • You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
  • Qualifications :

  • A master’s degree or equivalent certification in Computer Science, Information Systems, Engineering, Business Management, Marketing or other appropriate academic majors;
  • In-depth knowledge of Dynamics Customer Engagement and understanding of other products in the market
  • At least 3-4 years of experience in the design and implementation of CRM systems.
  • Agile and / or Prince Project Management qualifications / experience.
  • What’s in it for you

  • Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
  • Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
  • Bring out the best in yourself with continuous investment in your personal well-being and career development.
  • Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society building a better working world, together.
  • What you can expect

  • A first conversation over the phone with one of our recruiters
  • Followed by an online personality and logic questionnaire and
  • The interview process with our business recruiters
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