Amazon Renewed is the leading destination for high-quality refurbished, open-box, and pre-owned products in nine marketplaces (NA3, EU5, IN) with supply from qualifying 3P Sellers, Retail Vendors and Amazon.
We aspire to transform how Customers discover and buy high-quality refurbished products by providing a Customer experience that combines the trust and convenience of buying New with the savings of buying Used.
We earn Customer trust by setting a high and consistent bar for like-new product quality, qualifying and performance managing Selling Partners, and attaching an extended warranty to all Renewed products.
The Renewed Marketing Team is seeking a passionate, customer-obsessed Senior Marketing Manager to develop and manage marketing campaigns for Renewed across our European locales.
In this role, you will plan, coordinate, and execute marketing campaigns targeting select customer segments across Amazon.
com, including key parts of the onsite shopping flow.
A successful candidate for this role is a creative problem-solver with great business acumen who has a proven track record of delivering results.
The candidate can thrive in an ambiguous, fast-paced environment and can lead multiple projects simultaneously while managing competing deadlines.
Own the strategy and planning of our digital campaigns for Europe, driving traffic and conversion for Renewed.
Own campaigns from end to end manage planning, targeting, messaging, content and design, and final execution. They will also report on individual campaign results and bigger picture trends.
Work closely with internal and external agencies to flawlessly deliver marketing campaigns, raise the creative bar, and drive core business KPIs.
Own measurement plans and reporting of key content and marketing metrics to the leadership team and broader organization.
Build and execute experimentation plans to drive business growth and marketing efficiencies.
Track record of managing digital campaigns focused on driving marketing driven clicks and Customer conversion.
Ability to source and analyze multiple sources of data to provide clear reporting of issues and how they affect customers.
Demonstrated skills in communicating (both verbally and in writing), and influencing stakeholders across multiple disciplines and different levels of the business.
Outstanding customer obsession with the drive to Think Big’ about opportunities to change a given customer experience.
Flexibility to respond quickly to change and prioritize in the face of emerging issues.
Ability to problem solve, sometimes with limited information.
Strong evidence of relationship-building.
Proven ability to manage multiple, competing priorities simultaneously.
Desire to work in a fast-paced ambiguous and entrepreneurial culture.
MBA or Master’s degree in related field
5+ years of relevant work experience in leading process improvement projects / initiatives in large organizations.
5+ years of experience working in Operations, driving improvements that have resulted in measurable business impact.
Ability to work in fast-paced environment and resourceful in achieving success in the face of ambiguity
Ability to establish credibility and work with technical and non-technical stakeholders WW
Proactive attitude with excellent project and organizational skills